The purpose of this position is to perform clerical and technical work supporting military personnel programs, operations, and functions in the State Air National Guard (ANG) Headquarters. Performs clerical and technical work assignments involving difficult and challenging problems and involve results, decisions, and recommendations which significantly affect the military career of individuals. Researches and/or provides factual information regarding directly applicable rules, regulations, procedures, and requirements to provide explanations of actions taken or recommended. Maintains/reviews service records for accuracy. Establishes, maintains, and reviews all required forms, records, and files pertaining to assigned work. Makes additions, revisions, or deletions to records or files to keep them current, and identifies such required changes when reviewing records prepared by others, ensuring their accuracy in accordance with regulations, policies, and procedures. Interviews personnel to obtain additional information as needed to complete records and/or to correct discrepancies. Researches and/or provides factual information regarding directly applicable rules, regulations, procedures, and requirements to provide explanations of actions taken or recommended. As a procedural authority, reviews and analyzes records and reports on a variety of cases, including special action cases such as fraudulent enlistments, assignment or schools with special requirements, removal from active or inactive status, conviction by civil authority, selective retention, and awards and decorations. Insures records are complete and accurate. Performs extensive research and obtains all necessary relevant information regarding complex cases and issues. Forwards cases to the appropriate action officer for final review and decision. Recognizes limited, well-defined and approved alternatives for meeting criteria or justifying exceptions. Researches and provides explanations and interpretations of rules, regulations, procedures, and requirements pertaining to actions taken or recommended. Retrieves data from various information sources, both manual and electronic, for use in answering questions, responding to correspondence, or preparing reports or briefings. Drafts or prepares related correspondence for appropriate signature. Provides advice, instructions, interpretations, as needed to lower echelons. Provides clerical support to ensure efficient office operations. Distributes mail and messages, recording the receipt, suspense, and completion dates as appropriate. Establishes controls and suspense dates and follows up on suspense dates to ensure required actions and responses are made within deadlines. Performs a wide variety of duties such as record keeping, updating manuals on policy and directives, and preparing reports and information in support of the organization's program. Maintains and administers multiple support budgets for the State Headquarters. Maintains all files and records. Receives, inputs, monitors, and records all expenditures. Receives, obligates and disperses funds for accounts. Reconciles and audits accounts. Prepares and submits required reports. Resolves problems, issues, and conflicts within the budgets. Sets up controls to monitor expenses during the year and recommends budget adjustments. Processes orders to include preparation, publication, distribution and tracking of civilian and military travel orders; annual training, special training, and other orders, to include special authorizations. Makes necessary arrangements for conferences, meetings, and travel. Receives visitors and telephone calls for the Assistant AG, Chief of Staff, and the Support Services Officer. Reviews incoming correspondence, publications, regulations, and directives, which may affect the supervisor, or programs within the supervisor's purview. Prepares and reviews outgoing correspondence for proper format, policy, and procedural adherence. Performs other duties as assigned.