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Air Force Civilian Service Wichita, KS

Job Description


This position is located in an Air National Guard intelligence unit.  The purpose of the position is to provide information technology system support to the assigned unit.  The incumbent provides systems administration support on workstations and servers using multiple operating systems.  The incumbent is responsible for installing and testing the system security configuration and monitoring, operating, troubleshooting and maintaining workstation and server hardware and software.  The incumbent is the primary customer support specialist for the classified systems used throughout the unit.   Serves as a technical expert and focal point for the installation and configuration of hardware and software on personal computers and for personal data assistants associated with assigned systems.  Develops, modifies, and tests overall system backup and recovery strategies for assigned systems.  Serves as a systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting in order to meet customer needs.  Work pertains to the administration of all systems, including a myriad of associated hardware platforms, software applications and numerous interfaces included in the Local Area Network (LAN).  Serves as a technical expert on multiple operating systems and computer platforms.  Determines equipment and communications requirements and interfaces with other systems.  Evaluates machine usage and develops plans for the necessary acquisition to support future automation (hardware and software) requirements.  Analyzes, evaluates, and recommends hardware/software changes to various computer systems.  Considers factors such as compatibility with standard systems, conversion or implementation costs, and impact on existing equipment.  Installs, configures and tests products and equipment being reviewed.  Develops guidelines, standard operating procedures (SOPs), bulletins and flyers regarding the operation/use of assigned C4 systems, services, and activities.  Analyzes policies, regulations, and system provisions governing standard operating systems and provides assistance and advisory services to users.  Implements systems software changes, operating system releases and maintains the operational status of systems.  Coordinates with system developers resolving hardware and/or software malfunctions.  Performs security management in accordance with National Guard Bureau (NGB) and Air National Guard (ANG) regulations and policies.  Reviews and implements local policies regarding system access, network rights, and physical access to systems and equipment.  Implements ANG policy relating to systems storage requirements.  Analyzes system operations to identify inefficiencies and takes action to resolve problems and ensure optimal performance and consistency.  Provides input to the ANG Continuity of Operation Plan (COOP) procedures for system disaster recovery.  COOP recovery includes reestablishment of systems at multiple sites and locations.   Installs and configures workstation or network operating systems, and applications software on a wide range of configurable information systems devices.  Configures a wide variety of devices requiring diverse interfaces and device drivers in multiple operating system environments using a wide variety of hardware platforms.  Enforces command standards for hardware and software configurations.  Configures workstation security parameters.  Troubleshoots and corrects software problems to include resolving conflicts between applications, hardware and/or device conflicts, and operating system faults.  Detects and removes computer viruses.  Restores critical data files.  Updates hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software.  Performs other duties as assigned.


General Experience/Minimum Requirements:  Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process.  Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. 


Specialized Experience: 

GS-07 Must have at least 12 months experience, education, or training in translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language.  Experience interviewing subject-matter personnel to get facts regarding work processes, and synthesizing the resulting data into charts showing information flow. 


GS-09 Must have at least 24 months experience, education, or training in analysis of the interrelationship of pertinent components of the system.  Experience planning the sequence of actions necessary to accomplish the assignment.  Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency.  


GS-11  Must have at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization.  Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls.  Experience that required adaptations of guidelines or precedents to meet the needs of the assignment.   Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.


SUBSTITUTION OF EDUCATION FOR SPECIALIZED EXPERIENCE:  For the GS-5 level, a 4-year course of study leading to a bachelor's degree may be substituted for the experience requirements. At the GS-7 level, one full year of graduate level education or superior academic achievement. At the GS-9 level, a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree may be substituted. At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree.

Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

Submit an official transcript to verify educational requirements were met.


Selected applicant must meet the following security requirement option:  4

  1. Applicant must successfully pass a National Agency Check plus Inquiries(NAACI).
  2. Applicant must successfully obtain/maintain a Secret Security Clearance.
  3. Applicant must successfully obtain/maintain a Top Secret Clearance.

  4. Applicant must successfully obtain/maintain a Top Secret Clearance/SCI.

RANK/GRADE REQUIREMENTS: Open to military ranks/grades A1C/E3 - TSgt/E6

MOS/AFSC:   3D0X3, 3D0X1, 3D0XX, 3D1XX

*Assignment to a compatible military position is NOT required for application, but required for appointment.


This position is for the following categories:  1

  1. Enlisted   2. Warrant Officer   3. Officer   4. Non-Dual Status

This position is:  2

  1. Supervisory position   2. Non-Supervisory position


      1.  Permanent   2. Indefinite/Reimbursable   3. Indefinite NTE Deployment + 30 days   4. Indefinite NTE 30 SEP 17  5. Temporary


The federal government offers a comprehensive benefits package. Explore the major benefits offered to most federal employees at

Other Information

  • Selecting Supervisor:  SMSgt Brandin Peasley 316-759-7727
  • Shift:  Third
  • Travel/Work Hours: Position will require some travel and irregular work hours
  • Security Clearance:  Must possess or be able to obtain a Top Secret/SCI security clearance within one year of appointment
  • Drivers License:  Selected candidate must have a valid Kansas state drivers license prior to start date.

Job Details

Date Posted October 5, 2017
Date Closes November 4, 2017
Requisition 465830800
Located In Wichita, KS
SOC Category 00-0000.00

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