Responsible for interfacing with Global Logistics Support Center (GLSC); conducts document control functions, demand processing, research and base level records maintenance, base level stock control functions, bench stock management, and customer feedback; troubleshoots all materiel management concerns; manages and issues SATS smart cards and manages the Zero Overpricing Program. Responsible for coordinating Base-Level Supply Customer Training as it pertains to Block training. Training is provided by the resident experts within the specific elements. Manages the unserviceable asset listing and awaits for disposition instructions from the Air Logistic Centers and Item Managers, etc. Assists customers with the preparation of AF Form 1996s and coordinates with the GLSC for adjusted stock level requests. Coordinates with the GLSC regarding the computed data for base stock levels including Readiness Base Leveling (RBL); Customer Oriented Leveling Technique (COLT); and Proactive Demand Leveling (PDL). Manages and validates the Supply Discrepancy Report (SDR) program and semi-annually submits an SDR analysis report to NGB. Oversees and controls in-transit shipments and transfers to the Defense Re-Utilization Marketing Office. Processes unclassified, classified and sensitive item shipments. Verifies serial numbers on serialized controlled assets as well as process serial number loads prior to GLSC shipments. Processes routine shipments to include lateral support and redistribution orders (RDO). Manages the customer due-out validation program. Processes special requisitions (SPR). Manages the issue exception code program. Manages the Tracer Action Reconciliation (TAR) program to ensure all property shipped is received and potentially lost shipments are recovered. Coordinates the special requirements flag "R" program with the GLSC. Validates assignment of Stockage Priority Codes (SPC). Performs quality control of transaction documents, identifies discrepancies, and coordinates with flight chiefs to correct the problems, and initiates reverse-post action when documentation errors are involved. Manages the delinquent documents program. Manages and files supply transaction reports per AFMAN 23-110. Responsible for managing the shipment suspense listing; coordinates with cargo movement element and central storage element to resolve discrepancies. Coordinates and maintains the personnel authorization listing for supply and support organizations for receipt of classified property. Maintains letters of authorization for customers to receive property and provide information, upon request, to the Supply Asset Tracking System (SATS) security administrator. Maintains copy of Forced Record Alteration (FIX) documentation. Performs base level Records Maintenance functions. Responsible to validate locally assigned exception codes and override records for National Stock Numbers (NSNs) semi-annually. Maintains an updated copy of the Organizational Effectiveness Report. Performs item and part number detail record loads for local purchase and part numbered NSNs only. Customer service and GLSC will jointly perform request for cataloging data/action. Performs MICAP verification, report and process cannibalization actions for non-maintenance customers. Establishes, upgrade, downgrade or cancels MICAP due-outs. Processes local manufacture (LM) MICAPs and corrects discrepancies identified by the GLSC resulting from MICAP Enterprise Supply Solution (ESS) reconciliation. For non-maintenance customers; establishes, maintains and deletes bench stocks in coordination with supported activities. For non-maintenance customers, reviews on-hand balances and processes replenishment actions. Schedules and conducts bench stock reviews with the organizations.