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Air Force Civilian Service Willow Grove, PA

Job Description


The following list of duties is not conclusive but provides a brief snapshot of the duties that may be required for this position: A copy of the complete position description is available in the Human Resources Office.

Directs and supervises staff functions affecting very complex telecommunications systems composed of a wide variety of high cost, sophisticated equipment, and is responsible for all technical support and maintenance activities to include computer and telephone technical support, radio maintenance, secure communications maintenance, and support equipment maintenance. Determines unit goals that are the foundation for long and short range planning and execution of all unit programs. Oversees the accomplishment of the mission training program. Initiates the development and implementation of a variety of federal, state and local programs to ensure mission effectiveness including a hazard abatement program; a fraud, waste and abuse program; a health and fitness program; a public affairs program; and a disaster response actions program. Maintains liaison with national, state, and local governmental agencies such as law enforcement, disaster relief, airport management and others on matters of operational and environmental safety, protection of resources and other issues of possible unit impact. Ensures proper and adequate security and safeguarding of property, tactical telecommunications-electronics equipment, weapons and ammunition, resources, and people. Maintains mission readiness and compliance with directives as validated through the Inspector General and other review agencies. Performs other related duties as assigned.



Applicant must indicate 12 months of Cyberspace program supervisory experiences. Competent in performing the full-range of supervisory duties in regard to subordinates and managing personnel responsibilities. Skilled in advising, coaching, mentoring, and counseling employees to ensure understanding of the Air National Guard personnel programs, policies, to include senior management procedures and directives. Experienced in conducting interviews and selecting candidates for initial hires, reassignments, promotions, or formal details. Must have experiences and competence in regard to identifying Dual Status technician positions Series qualification and/or certification requirements, training development, and compatible military skills. The supervisory experiences involved leading, planning, and scheduling program work in a manner that promoted smooth flow and even distribution of assigned work requirements. Experiences included training and guiding employees on cyberspace programs and assigning tasks. Supervisory experiences involved balancing mission program work requirements, aligning program policies, and providing advice, mentoring, and a wide-variety of directions. Experienced on coaching and counseling employees on behaviors and/or performance issues. Experienced in structuring assignments that created effective and efficient procedures with measured and improved task processes. Must have demonstrated experiences and/or endorsements on employee mentorship competencies that improved working relationships and improved employees performance. Supervisory experiences provided employees with improved training applications and completion of career development certifications and continuing education course programs. Supervisory experiences involved planning work requirements and assigning work to subordinates.


Applicant must indicate 36 months of managing or directing Cyberspace Operations mission commitments, programs, and projects that impacted personnel, equipment, software and services. Experienced in performing unit leadership duties in regard to planning, scheduling, controlling, and directing all unit functions. Competent in performing analytical and evaluative duties related to the business of Cyberspace Operations. Experiences included contact and coordination with the National Guard Bureau (NGB), Air Force Space Command (AFSPC), 24th and 25th Air Forces, active duty operational units, parent Cyberspace Operations Group (COG), and/or associated joint units. Program experiences involved developing policies and procedures, short-range and long-range plans that satisfied Cyberspace Operational unit needs and taskings.

KNOWLEDGE, SKILLS, AND COMPETENCIES: Applicants who meet the eligibility requirements will be further evaluated by the nominating supervisor based on the following competencies considered essential to perform the duties and responsibilities of the position.

-Knowledge of and ability to utilize principles, methods, techniques, and systems

-Skilled in collecting and analyzing data effectively, efficiently, and accurately

-Skilled in training, mentoring, and problem solving; and
-Skilled in applying procedures and directives by reading and interpreting program material
-Ability to plan, direct, and coordinate difficult and complex programs
-Ability to develop, apply, and adjust cyber program plans to attain agency objectives
-Ability to select, develop, and supervise a subordinate staff
-Ability to establish and maintain effective working relationships, not only with subordinate staff, but with all levels of key management officials, the latter particularly requiring the exercise of tact, ingenuity, and resourcefulness
-Ability to make oral and written presentations in a clear and concise manner
-Ability to apply a high level of sound and independent judgment in the solution of cyber program problems and cyber mission requirements
-Ability to write proper English in reports and presentation formats
-Ability to communicate clearly and effectively

QUALITY OF EXPERIENCE: Length of time is not of itself qualifying. Candidates experience should be evaluated on the basis of duties performed rather than strictly on the rank of the individual; however, established compatibility criteria/assignments must be followed. The applicants record of experience, training, and education must show possession of the knowledge, skills, and abilities needed to fully perform the duties of the position to be filled.

SPECIAL NOTE:  Per the Labor Relations Management Agreement if there are more than 15 qualified applicants for each position, by category, a KSA board will be convened in accordance with Section 17.8 of the LMRA.


An undergraduate degree from an accredited college/university is mandatory. The degree must be in Computer and Information Sciences and Support Services with desired courses in Computer Engineering; Engineering Physics/Applied Physics; Industrial Engineering; Electromechanical Engineering; Electrical, Electronics and Communications; Computer Technology/Computer Systems Technology; Cyber/Electronics Operations and Warfare; Mathematics and Computer Science; Accounting and Computer Science; Computational Science; and Management Information Systems; or Mathematics. A graduate degree in Computer and Information Sciences and Support Services is optimum.

*NOTE:  Accessioning into this position is contingent upon verification of Top Secret Security Clearance


The following Web addresses are provided for your reference to explore the major benefits offered to most Federal employees.

Main Site for new federal employees -

Flexible Spending Accounts - This Program allows you to pay for certain health and dependent care expenses with pre-tax dollars. Visit:

Health Insurance - The FEHB Program offers over 100 optional plans. Visit:

Leave - Most Federal employees earn both annual and sick leave. Visit:

Life Insurance - The FEGLI Program offers Basic Life Insurance plus three types of optional insurance. Visit:

Long Term Care Insurance - The FLTCIP provides long term care insurance for Federal employees and their parents, parents-in-law, step parents, spouses, and adult children. Visit:

Retirement Program - Almost all new employees are automatically covered by the Federal Employees Retirement System (FERS). FERS is a three-tiered retirement plan. The three tiers are: Social Security Benefits, Basic Benefit Plan, Thrift Savings Plan. Visit:

Other Information

REPROMOTION CONSIDERATION     (Applies to technician applicants only.)Technicians who have been demoted from this or a higher grade previously held in the same occupational series without personal cause and who are not in a grade retention status will be given consideration for re-promotion.  Technicians who believe they are entitled to such consideration should forward a description of the circumstances with their application.  Technicians eligible for re-promotion will be considered prior to using competitive promotion procedures, except when another technician has a statutory or regulatory right to be placed in or considered for the position. EQUAL OPPORTUNITY STATEMENT   For all employees and applicants for employment.  Consideration for placement and evaluation of qualifications will be made on a fair and equitable basis without regard to political affiliation, race, color, religion, national origin, sex, marital status, or age, and with proper regard for their privacy and constitutional rights.  All qualified applicants are encouraged to apply. 

Job Details

Date Posted August 4, 2017
Date Closes September 3, 2017
Requisition 465538900
Located In Willow grove, PA
SOC Category 00-0000.00

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