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Client Services Technician - Evening shift

Physicians Laboratory locationOmaha, NE
8 positions

Web Mktg Technology Specialist

Physicians Laboratory locationOmaha, NE
8 positions
info linkReport a probelm Originally Posted : February 10, 2021 | Expires : March 12, 2021


Job Type
Full-time Employee Show Shift
Skills Awareness
The company selected specific skills needed for this job
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Skills Awareness
The company selected specific skills needed for this job
Computer Usage
Excellent Logic and Reasoning
Excellent Team Member
Positive Attitude
Problem Resolution
Strong Time Management
Excellent Communication
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Job Location
Omaha, NE, United States


The client services technician is responsible for providing a supportive link between clients and the various laboratory departments for laboratory results, add-on tests, supply orders, and any other client requests.  Preference will be given to applicants who are willing to cross train in other areas of the department.  This is a Monday through Friday 1:30 pm to 10:00 pm evening shift.

Essential Functions

  • Receive or initiate telephone calls from or to clients regarding specimen or patient information.
  • Access specimen requirements, cost, CPT codes, etc... from the Test Directory.
  • Print required reports and verify information appropriately.
  • Document and fill out forms properly (requisitions, change forms, client requests for name change, test verification, etc...).
  • Facilitate requested changes from clients or other staff personnel.
  • Fax results or any requested information to clients as requested.
  • Project a professional image using excellent phone etiquette.
  • Maintain confidentiality of all laboratory information according to laboratory policy.

Job requirements

  • High School diploma or equivalent.
  • Attention to detail is a high priority.
  • Basic computer skills.
  • Excellent telephone communication and courtesy skills.
  • Mandatory use of personal protective equipment in handling blood and body fluids.
  • Compliance with OSHA and laboratory safety procedures.

Benefits eligible position.

Physicians Laboratory Services, Inc is an Affirmative Action/EEO Employer/E-verify - qualified applicants will be considered for employment without regard to protected veteran or disability status, race/color, religion, gender, national origin or any other legally protected basis.

For consideration, please click on the apply for button and submit your information.

Instant Answers
providedProvided by company
Full-time Employee

Physicians Laboratory

Health Care/Wellness/Fitness
8 active jobs
locationOmaha, NE
locationOmaha, NE
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