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Shift Supervisor

Sapp Bros., Inc. Council Bluffs, IA

Job Description

Are you looking for an opportunity to build a great career with a company where you and your efforts will truly be valued? Join our team at Sapp Bros.! We operate a chain of travel centers stretching from Utah to Pennsylvania, providing our customers with quality products, a clean environment, and a commitment to excellent service. We are currently looking for motivated and hard-working candidates to fill an open Retail Shift Supervisor position.

In this position, you will work in one of our Travel Center stores, delivering fast and friendly service to our customers -- always with a smile. We offer competitive compensation, including benefits, and plenty of opportunities for advancement. If you want a great job with a fantastic company, and if you meet our qualifications, we want to talk with you. Contact us today!


Job Responsibilities

As a Retail Shift Supervisor , you will play a key role in our mission to be the friendliest and cleanest travel center in the United States. This will include delighting our guests by providing them with a clean, inviting, and fully-stocked store, and by giving them the most helpful and professional customer service possible.


Your specific duties in this role will include:

* Make sure every Guest is greeted with a smile

* Make sure every Guest is thanked for their business and invited to return

* Check in vendors

* Build a display

* Train newly hired Associates

* Coach existing associates to higher levels of service

* Conduct cash audits at least once per shift

* Inspect work environment for safety hazards

* Remove obstacles preventing faster and friendlier Guest service

* Inspect property inside and out and take action to ensure we are running the cleanest truck stops in the United States

* Sign for gasoline and diesel fuel deliveries

* Order supplies and merchandise

* Put away orders and stock shelves

* Make people decisions based upon our Values

* Cover for Associates to allow for breaks and lunches

* Communicate procedural changes to Associates

* Enthusiastically encourage Associates to participate in contests and promotions

* Attend regularly scheduled meetings

* Brew coffee and clean fountain area

* Communicate scanning problems or incorrectly priced merchandise



As a Retail Shift Supervisor, you must be reliable and hard working with a positive and friendly attitude. It is also important that you maintain a professional image at all times. We do not allow full beards, body piercing, or tongue posts. Candidates may have a single visible earring, and hair must be neatly groomed and of a natural color -- no radical dyes or hair styles will be allowed, and gentlemen must have their hair up off of the collar.


Additional qualifications for the position include:

* Minimum 16 years of age

* Willingness and ability to learn

* Strong team-working skills

* Willingness to adhere to the dress code and to maintain a high level of personal hygiene

* Ability to stand for long periods of time and to lift up to 25 pounds

* Ability to provide proper documentation establishing your identity and eligibility to be legally employed in the United States

* Willingness to undergo a criminal background, credit, and employment reference check



As a Retail Shift Supervisor with Sapp Bros., you will be part of an established company with a long tradition of commitment to quality, ethics, and superior customer service. If you are in search of an opportunity to use your leadership, creativity, communication, and people skills in a fun and rewarding environment, then we have a place for you on our team. We offer opportunities for advancement and competitive compensation that includes a great benefits package.

Here is some of what we have to offer:

*Health & Dental Insurance

*Life Insurance

*Accident Insurance

*Vision Discount

* Prescription plan

* 401(k)

* Profit sharing

*Paid Vacation

*Paid Holidays

* Education Assistance Program

*Gym Membership Reimbursement

* Payroll direct deposit

*Discounts on Gasoline & Diesel

*Store & Restaurant Discounts

*Career Advancement -- We promote from within!


Job Details

Date Posted August 10, 2017
Date Closes September 9, 2017
Address 2608 S. 24th Street
Located In Council Bluffs, IA
Job Type Full-time Employee
SOC Category 41-1011.00 First-Line Supervisors / Managers of Retail Sales Workers
Zipcode 51501

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Profit Sharing
  • Dental
  • Life Insurance
  • Medical
  • Prescription Drug Plan
  • Paid Holidays
  • Paid Vacations
  • Tuition Reimbursement

This job requires the following skills

  • Customer Service
  • Excellent Communications
  • Excellent Logic and Reasoning
  • Excellent Team Member
  • Positive Attitude
  • Presentation Software
  • Strong Flexibility / Adaptability
  • Strong Time Management
  • Strong Work Ethic

Course(s) relevant to the skills listed for this position

At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Profit Sharing
  • Dental
  • Life Insurance
  • Medical