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IT Support Specialist

Investors Realty Inc Omaha, NE

Job Description

Investors Realty Inc., a reputable, well respected, regional commercial real estate company is seeking a team member to fill a permanent, full-time Information Technology Support Specialist position. This diverse position has been added due to the growth of the company and offers an opportunity to be a valued member of our team by applying your infrastructure, business application and enterprise software skills. This position reports to a well-rounded IT Manager, with many possibilities for learning and growth.

This role is a cornerstone of IT customer support and the greater IT Operations team. As the IT support person, you are the first point of contact for the IT Department for the majority of the business and as such you have to command not only excellent technical and customer service skills, but the professionalism and initiative to get problems resolved quickly and efficiently.

Basic responsibilities include troubleshooting, installing and performing repairs to hardware, software, and peripheral equipment. Overseeing the daily performance of computer systems, performing or ensuring proper installation of cable, operating systems, and appropriate software. Prepare evaluations of software or hardware, and recommend improvements or upgrades. Monitor and test backups.

Basic Qualifications

  • Minimum 2-3 years’ experience in Help Desk Support or an equivalent combination of education and experience.
  • Great communication skills, able to clearly communicate steps to resolve end user’s issues
  • Basic understanding and proficient knowledge of computer hardware and software
  • Strong Customer Service mentality, enjoy working with end users, and strong multitasking ability
  • Smartphone support experience
  • Self-starter, ability to work independently, strong problem solving and root cause analytical capabilities
  • Positive working attitude and a committed team player

At Investors Realty Inc, we provide team-oriented, customer focused, best-in-class real estate solutions.  Our employees are self-motivated problem solvers who work well in a culture that emphasizes team work and communication.  If you enjoy this culture, we would love to talk to you!

Job Details

Date Posted January 11, 2018
Date Closes February 10, 2018
Address 11301 Davenport St
Located In Omaha, NE
Job Type Full-time Employee
Compensation Salary, Varies, Based on Experience
Mon: 8 am to 5 pm
Tue: 8 am to 5 pm
Wed: 8 am to 5 pm
Thu: 8 am to 5 pm
Fri: 8 am to 4:30 pm
Hours 40 hours per week
Start Date Immediately
Positions Available 1
SOC Category 15-1041.00 Computer Support Specialists
Zipcode 68154
Name Correen Harrell
City, State and Zip Omaha, NE 68154

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Health-Care Spending Accounts
  • Profit Sharing
  • Accidental Death and Dismemberment
  • Dental
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Prescription Drug Plan
  • Short-Term Disability
  • Paid Holidays
  • Paid Vacations
  • Sick Leave
  • Wellness Program

This job requires the following skills

  • Software Install and Upgrades
  • Technical Support

Course(s) relevant to the skills listed for this position

At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Health-Care Spending Accounts
  • Profit Sharing
  • Accidental Death and Dismemberment
  • Dental
  • And More ...