Annuity Administrative Support Assistant- Elkhorn, NE

Annuity Administrative Support Assistant

OMAHA, NE
(Monday – Friday from 8 am -5 pm)

Insurance Agency Marketing Services (IAMS) is experiencing significant growth and as a result, we are looking for an administrative support team member. This position will be an integral part of supporting this growth and will be responsible primarily for phone coverage and performing administrative and office support activities. We are looking for an individual with a positive and upbeat attitude, and professional demeanor, who exhibits excellent communication, customer service, and phone skills.

Duties and responsibilities:

• Answering and transferring all incoming phone calls; using IM Trillion and paging system to contact staff for availability
• Assist other administrative staff with support overflow work, including word processing, data entry, file maintenance, etc.
• Ability to multi-tasking in a fast-paced environment
• Have strong prioritization skills and a sense of urgency

Qualifications and Requirements:

• Be a motivated individual with a positive attitude who can handle multi-tasking and manage several projects at once
• Phone experience with heavy call volume
• Customer service and office administrative skills
• Strong time management and organizational skills
• Excellent communication skills
• Data entry & file maintenance experience
• Excellent telephone etiquette, professionalism, and keyboard skills

Competencies, Knowledge, and Skills:

• Basic proficiency with Microsoft Office Suite including Outlook, Word, and Excel
• Phone experience with heavy call volume
• Customer service oriented

Education and Knowledge Skills:

• High school diploma or GED is required
• One year of solid phone experience, data entry, file maintenance, and administrative support experience

Job Type: Full-time

Pay: $15.00 – $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Elkhorn, NE 68022: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Required)
• Data entry: 1 year (Required)
• Customer service: 1 year (Required)
• Administrative experience: 1 year (Required)
• Multi-line phone systems: 1 year (Required)

Work Location: One location