Great Plains Communications is looking for a highly motivated, detail-oriented customer service representative to interact with customers both telephonically and face-to-face. This position is accountable for processing customer service and trouble requests, making service recommendations, cross-selling and up-selling services, and answering billing questions.
We currently have one full-time customer service position available in our Blair, Nebraska office. Weekly work hours will be 10:00 a.m. to 7:00 p.m. Monday through Friday, with rotating Saturday hours.
Successful candidate must have strong computer and Windows-based applications knowledge, a minimum of 2-3 years of customer service and sales experience, written and verbal communication skills, 10-key calculator skills, and the ability to handle multiple tasks.
Competitive salary and benefits provided. EOE.
Visit www.gpcom.com/careers to apply.
Great Plains Communications is the largest privately-owned telecommunications provider in Nebraska, serving over 90 communities throughout the state. Founded in 1910 as a Nebraska phone company, the organization has evolved over the past century, keeping pace with technology and increasing bandwidth demands to become a leading regional network and fiber services provider.
Our business is centered on basic core values that drive everything we do. These values; accountability, community, integrity, quality, service, and teamwork; remind us to strive for excellence every day.
The company is based in Blair, Nebraska and is owned by Grain Management, LLC: a leading private equity firm focused on investments in the Communications sector.
|Date Posted||September 21, 2022|
|Date Closes||October 21, 2022|
|Located In||Blair, NE|
|Job Type||Full-time Employee|
|SOC Category||43-4051.00 Customer Service Representatives|
This job requires the following skills
This job is related other jobs in these career categories