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Customer Service Representative

Great Plains Communications Blair, NE

Great Plains Communications is looking for a highly motivated, detail-oriented customer service representative to interact with customers both telephonically and face-to-face.  This position is accountable for processing customer service and trouble requests, making service recommendations, cross-selling and up-selling services, and answering billing questions.

We currently have one full-time customer service position available in our Blair, Nebraska office.  Weekly work hours will be 10:00 a.m. to 7:00 p.m. Monday through Friday, with rotating Saturday hours.

Successful candidate must have strong computer and Windows-based applications knowledge, a minimum of 2-3 years of customer service and sales experience, written and verbal communication skills, 10-key calculator skills, and the ability to handle multiple tasks.

Competitive salary and benefits provided.  EOE.

Visit to apply.

Great Plains Communications is the largest privately-owned telecommunications provider in Nebraska, serving over 90 communities throughout the state. Founded in 1910 as a Nebraska phone company, the organization has evolved over the past century, keeping pace with technology and increasing bandwidth demands to become a leading regional network and fiber services provider.

Our business is centered on basic core values that drive everything we do. These values; accountability, community, integrity, quality, service, and teamwork; remind us to strive for excellence every day.

The company is based in Blair, Nebraska and is owned by Grain Management, LLC: a leading private equity firm focused on investments in the Communications sector.

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providedProvided by company
Full-time Employee
Date Posted September 21, 2022
Date Closes October 21, 2022
Located In Blair, NE
Job Type Full-time Employee
Shift Custom
SOC Category 43-4051.00 Customer Service Representatives
Zipcode 68008

This job requires the following skills

  • Telecommunications

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