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Branch Manager (BM)

Carhop Sioux City, IA

Job Description

Imagine walking a mile every time you need groceries, struggling to find a job near your home simply because you don t have a car, never knowing how to get your kids to and from school; these are the struggles our customers encounter on a daily basis.

With nearly 50 locations nationwide, and growing, CarHop has helped thousands of people with credit issues find a vehicle, improve their situation and turn their lives around. We re seeking a passionate, motivated person hungry to succeed, while helping others.

As the key member of the Branch leadership team, the Branch Manager will be responsible for delivering sales, income & profitability results for a single branch. Expectations include: recruitment, selection, training, development & retention of branch-level sales & support staff; delivering consistent performance on key metrics; monitoring & controlling inventory flow; and oversight of all branch-level operations.

Responsibilities / Expectations

Effective management of every aspect of the branch operation, including achieving performance

results, staffing, training/development, customer experience, & inventory management

Conduct weekly 1:1 s with branch staff to discuss performance

Actively recruit & interview potential staff, as well as make hiring decisions. Continually review

staffing levels with District Manager & anticipate needed changes

Greet customers & engage in face-to-face sales

Review & approve all files & documents before they are submitted to the finance company

Actively participate in, and teach, the steps of the selling effort- deal working/selling/closing

Monitor staff compliance with the sales process, and ensure that all steps of the process are

facilitated properly (i.e. script compliance, meeting with customers to ensure that all options are

considered when working to close a sale, negotiating vehicle selection, financing terms & down


Manage the flow of inventory via consistent & effective communication of needs to our internal

buying agents, & inspect newly received inventory to determine lot readiness

Investigate, escalate or resolve customer or team member issues in a prompt, professional &

timely manner.

Participate in, and at times lead, training meetings & conference calls

Monitor & document staff performance on a consistent basis

Ensure branch facility & sales lot are kept clean, organized & in a presentable fashion at all


Develop relationships with customers and prospects and network with outside referral sources

Get people excited about the benefits of the CarHop Program. There s nothing like it and it really

is exciting!

What makes a career with CarHop different?

  • Competitive compensation package:
  • Guaranteed Base Salary
  • Performance-based bonuses, with great additional earning potential!
  • Full health benefits
  • 401 (k) w/ company match
  • Paid time off and great work/life balance
  • 2 days off per week
  • Closed Sundays
  • Branch locations close at 7pm
  • Opportunity for advancement- CarHop is a growing company!
  • A fun work environment filled with awesome people!
  • A rewarding job experience helping people drive & changing lives!
  • We give you the tools you need to succeed with regular training and coaching!

Minimum Requirements

  • High School Diploma or equivalent
  • 3+ years of sales/restaurant management experience is required; experience in retail

management is a plus

  • Strong verbal communication skills, problem-solving and independent work skills
  • Pass pre-employment criminal background and motor vehicle records inquiries, have a valid

driver s license, and driving record must be acceptable to our insurance company

  • Available to work evenings and Saturdays

This could be the beginning of a rewarding career in sales management with a great earning potential! To be considered for this position, click Apply Now!

CarHop is an Equal Opportunity Employer.

Job Details

Date Posted January 17, 2019
Date Closes February 16, 2019
Requisition 3800838221
Located In Sioux city, IA
SOC Category 00-0000.00