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Assistant Branch Manager-Shadow Lake

Access Bank Papillion, NE

Job Description

Assistant Branch Manager

ACCESSbank is seeking a talented individual to work collaboratively with our team members and customers to provide an exceptional banking experience to each customer.  The Assistant Branch Manager will be responsible for all customer services and establishing and maintaining business and customer relationships.   

  • Do you enjoy assisting and providing customers solutions regarding their financial needs?

  • Are you able to establish strong working relationships with team members and customers?

  • Do you enjoy developing team members?

Our ideal candidate will perform customer services, such as opening new accounts, establishing direct deposit accounts, opening retirement accounts, accepting consumer loan applications processing consumer loans and assisting customers with queries concerning financial institution services.  

It is essential this person possess an enthusiasm for assisting customers, developing a cohesive team environment, establishing and maintaining business customer relationships.   A strong work ethic, customer service, ability to communicate effectively, and time management are also fundamental of success in this role. 

Primary Responsibilities:

  • Assists in the personnel management of branch staff.

  • Assists in the management of overall branch office operations as directed by the Branch Manager.

  • Provides input on reviews of staff members for formal performance evaluations. Coordinates and provides staff training when needed.

  • Provides a complete range of customer services at the financial institution, including opening new accounts, explaining available financial institution products and services, and gathering customer information to process new and existing accounts.

  • Receives deposits and ensures that all accounts are properly processed.

  • Establishes retirement accounts, and makes arrangements for direct deposits.

  • Carries out the financial institution’s client retention strategies.

  • Proactively prospects for new business.

  • Accepts applications, gathers required financial information, underwrites, approves consumer loans within prescribed limits and closes consumer loans and consumer real estate loans.

  • Assists supervisor in establishing objectives and plans for financial center.

  • Participates in sales, service and product training meetings.

  • Represents the financial institution in community affairs and civic organizations.

  • Provides efficient and courteous customer service, cross-marketing products and services to generate new business for the financial institution.

  • Assist customers in a responsive, friendly and courteous manner.

  • Be knowledgeable in assisting customers using financial institution’s core values, and how they relate to our products and services.

  • Provide superior customer service.

  • Required to exercise sound judgment with moderate supervision.

  • Performs the duties of a Teller II as necessary.

  • Efficiently utilize all system programs to help research and assist customers.

  • Time management skills used to complete projects while maintaining excellent customer service.

  • Support Branch Operations as needed.

  • Models ACCESSway core values daily.


  • Bachelors degree or equivalent experience.

  • Two years banking or related financial industry experience.
  • Good basic knowledge of banking regulations, reporting and lending practices.
  • Previous experience analysing credit and financial information.

  • Basic understanding of underwriting procedures.

  • Demonstrated analytical ability to determine credit worthiness of potential borrowers and clients.

  • Demonstrated customer service and communication skills.

  • Knowledge of bank products and services offered.

  • Effective selling, cross-selling and referral skills

  • Excellent communication skills (written, verbal, listening).

  • Detail-oriented and well-organized, ability to handle multiple priorities and produce results, ability to work independently as well as part of a team.

  • Self-motivated/takes initiative.

  • Proficiency with computers.

  • Ability to effectively work with colleagues and on multiple projects simultaneously, managing time and resources to ensure that work is completed efficiently and within established timeframes.


ACCESSbank is an EEO Employer/Vet/Disabled

Job Details

Date Posted April 16, 2019
Date Closes April 30, 2019
Located In Papillion, NE
Department Retail
Job Type Full-time Employee
Compensation Hourly Wage, $16.83 - $21.01
Shift Custom
Mon: 8 am to 6 pm
Tue: 8 am to 6 pm
Wed: 8 am to 6 pm
Thu: 8 am to 6 pm
Fri: 8 am to 6 pm
Sat: 8 am to 6 pm
Hours 40 hours per week; Must be able to work weekends.
Start Date 2019-04-30
SOC Category 11-3031.00 Financial Managers
Zipcode 68046
Name Margie Shaffer
Address 8712 West Dodge Road
City, State and Zip Omaha,NE 68114
Phone 402-916-5240
FAX 402-763-6010