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Cafe 7 Host/Hostess

See Rock City, Inc Lookout Mountain, GA
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Job Description

Summary:

 

Provides excellent guest service by greeting guests and seating guests at Café 7as directed and in a timely manner.  Responsible for ensuring work environment meets all prescribed health and safety standards.

 

Responsibilities:

 

  • Greets all guests with enthusiasm and friendliness, delivering excellent guest service at all times.
  • Models appropriate guest and partner interaction at all times.
  • Monitors seating areas at the dining terraces for available and cleaned tables.
  • Estimates wait times for guests, facilitates seating, and ensures that guests are comfortable and informed while waiting
  • Seats guests according to party size, restaurant volume, and established procedures.
  • Maintains full knowledge of menus, recipes, and other pertinent information, constantly increasing knowledge of food, beverages, and other products and services.
  • Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
  • Does side work during non-busy hours.
  • Develops relationships with guests and provides the highest level of service in accordance with our standards.
  • Maintains a professional appearance at all times.
  • Communicates with food and beverage partners to ensure guest satisfaction.
  • Maintains professional relationships with all coworkers.
  • Assists in ensuring health codes and safety standards are followed in order to maintain a high health score.
  • Follows checklists and standard operating procedures.
  • Maintains a safe, clean, organized, and stocked work area.
  • Performs other duties as assigned by management.

 

Qualifications:

 

  • Possess an outgoing, friendly personality and the desire to provide quality service.
  • Ability to convey a conservative and professional image to guests
  • Ability to provide a flexible schedule to work nights, weekends, and holidays.
  • Must have at least 6 months hospitality or retail customer service experience
  • Ability to speak effectively in one-on-one and small group situations.
  • Ability to read and interpret documents. Ability to write clearly.
  • Ability to add, subtract, multiply and divide. Ability to perform these operations using units of American money.
  • Ability to stand and walk; Ability to stoop, kneel or crouch, and lift up to 20 pounds, including loads of awkward size and balance.
  • Ability to work effectively in a fast-paced, demanding environment, subject to extreme temperatures.

    Summary:

     

    Provides excellent guest service by greeting guests and seating guests at Café 7as directed and in a timely manner.  Responsible for ensuring work environment meets all prescribed health and safety standards.

     

    Responsibilities:

     

  • Greets all guests with enthusiasm and friendliness, delivering excellent guest service at all times.
  • Models appropriate guest and partner interaction at all times.
  • Monitors seating areas at the dining terraces for available and cleaned tables.
  • Estimates wait times for guests, facilitates seating, and ensures that guests are comfortable and informed while waiting
  • Seats guests according to party size, restaurant volume, and established procedures.
  • Maintains full knowledge of menus, recipes, and other pertinent information, constantly increasing knowledge of food, beverages, and other products and services.
  • Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
  • Does side work during non-busy hours.
  • Develops relationships with guests and provides the highest level of service in accordance with our standards.
  • Maintains a professional appearance at all times.
  • Communicates with food and beverage partners to ensure guest satisfaction.
  • Maintains professional relationships with all coworkers.
  • Assists in ensuring health codes and safety standards are followed in order to maintain a high health score.
  • Follows checklists and standard operating procedures.
  • Maintains a safe, clean, organized, and stocked work area.
  • Performs other duties as assigned by management.
  •  

    Qualifications:

     

  • Possess an outgoing, friendly personality and the desire to provide quality service.
  • Ability to convey a conservative and professional image to guests
  • Ability to provide a flexible schedule to work nights, weekends, and holidays.
  • Must have at least 6 months hospitality or retail customer service experience
  • Ability to speak effectively in one-on-one and small group situations.
  • Ability to read and interpret documents. Ability to write clearly.
  • Ability to add, subtract, multiply and divide. Ability to perform these operations using units of American money.
  • Ability to stand and walk; Ability to stoop, kneel or crouch, and lift up to 20 pounds, including loads of awkward size and balance.
  • Ability to work effectively in a fast-paced, demanding environment, subject to extreme temperatures.

Job Details

Date Posted July 12, 2019
Date Closes August 11, 2019
Located In Lookout Mountain, GA
Job Type Casual / Contingent Employee
Shift Custom
SOC Category 35-9031.00 Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Zipcode 30750

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