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Clumpies Inventory Team Leader - Chattanooga, TN

See Rock City, Inc Chattanooga, TN

Job Description

Clumpies Inventory Team Leader - Chattanooga, TN


Provides excellent guest service across the organization to both guests and partners by performing the following duties: answers incoming calls and processes/routes appropriately; greets and provides assistance to guests visiting the hospitality office; answers questions and provides excellent service to internal partners needing assistance; provides administrative and clerical support as needed across various teams.


  • Delivers excellent guest service to internal and external customers in line with the organization’s mission, culture, and values.
  • Administers Hospitality Desk responsibilities five (5) days a week, including weekend and holidays on a regular schedule.
  • Answers all incoming calls in a positive, friendly and professional manner, providing information and encouraging potential guests to visit our attractions.
  • Greets and assists both guests and partners visiting the office.
  • Assists in the coordination of partner relations projects, including various ticket giveaways, prize drawings and contests.
  • Maintains hospitality desk and office area in a professional and inviting manner.
  • Sorts and distributes daily mail and faxes.
  • Maintains lost and found items.
  • Inventories and orders office supplies as needed.
  • Issues weekly paychecks to partners.
  • Provides general clerical and administrative support to the HR Team, and other members of management as needed.
  • Receives and fulfills brochure requests as requested by potential guests.
  • Places accounts payable checks in envelopes and distributes as instructed on a weekly basis.
  • Performs other duties as assigned.


  • Possess an outgoing, friendly personality and the desire to provide excellent guest service.
  • Superior level of communication and customer service skills.
  • Ability to answer and process several phone calls at once.
  • Ability to present a professional image to guests and partners.
  • High school diploma or general education degree (GED).
  • Minimum six (6) months related experience in office environment preferred.
  • Excellent attention to detail.
  • Ability to speak effectively in one-on-one and small group situations.
  • Ability to read and interpret documents; to write reports and correspondence.
  • Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money.
  • Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook.
  • Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed.

Job Details

Date Posted July 8, 2018
Date Closes August 7, 2018
Located In Chattanooga, TN
Job Type Full-time Employee
SOC Category 43-5061.00 Production, Planning, and Expediting Clerks
Zipcode 37401

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Dental
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Prescription Drug Plan
  • Short-Term Disability
  • Voluntary Life Insurance
  • Paid Holidays
  • Paid Vacations

This job requires the following skills

  • Inventory Management
  • Production and Inventory Management
  • Inventory Control
At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Dental
  • Life Insurance
  • Long-Term Disability
  • Medical