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Sales Enablement Representative

Boys Town National Research Hospital Omaha, NE

Receives inbound sales calls and makes outbound calls to customers regarding the LIFT Education Model. Responds to online inquires.


  • Makes outbound calls and receive inbound customer calls and follows-up by establishing sales appointments.

  • Follows up with leads who are not yet ready to make an appointment to encourage sales or digital subscriptions.

  • Respond to the internet, phone, and live chat inquiries using email, phone and live chat scripts and templates in a timely manner.

  • Utilize CRM and other related software to gather, track and follow-up with sales opportunities.

  • Oversees customer service duties including, but not limited to, processing orders, handling customer complaints and customer requests.

  • Acts in a friendly, professional, courteous, and efficient manner when working with all customers and employees.


  • Customer service skills.

  • Strong telephone skills.

  • Strong computer skills.


  • High School diploma or equivalent required.

  • Minimum of 3 years of customer service experience required.

  • Previous telephone or email customer service experience required.


  • Customer Relations Management (CRM) usage preferred.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. Unique perks to Boys Town employees and their families include free visits to Boys Town physicians and free prescriptions under the Boys Town Medical Plan, tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.

Date Posted June 7, 2023
Date Closes July 7, 2023
Requisition REQ-2023-1431
Located In Omaha, NE
SOC Category 00-0000.00

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