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Care Coordination Services Consultant

Boys Town National Research Hospital Omaha, NE
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Hiring Bonus: $3500

Job Summary:
In a career as a Care Coordination Services Consultant, you will help families find life-changing solutions. This includes advocating for a family in school meetings or court hearings, as well as teaching parents to be independent and advocate for their own children. The Care Coordination Services Consultant provides intensive and professional case management services to youth utilizing a strength-based and comprehensive model. This position also links children and families to resources and supports, monitors the services, actively advocates for children and families, and assists them in navigating through various systems of care.

Responsibilities:

  • Developing and maintaining effective working relationships with families and with community resources, including medical, mental health, and substance abuse professionals, child welfare personnel, Juvenile Justice personnel, lawyers, therapists, law enforcement staff, school officials, neighbors, and religious and youth organization representatives.
  • Providing assessment to determine program eligibility, problem areas and areas of strength.
  • Maintaining current knowledge of available formal services, resources, and supports in the local community. Identifying needed services and linking youth to services.
  • Identifying informal supports and assisting youth and family members to access these supports.
  • Monitoring linked services, resources and supports in order to ensure quality of care.
  • Acting as a youth and family advocate and empowering youth and family members to advocate for themselves in the community.
  • Assisting youth and family members in building on their spiritual and religious beliefs or practices as a source of strength to reach their goals.
  • Preparing and submitting reports concerning caseload status, budget requests, and changes in service plans, and any unusual incidents that occur in the operation of the program.
  • Reporting any critical incidents involving youth, family members, or staff according to standard reporting guidelines.
  • Preparing proper documentation including case notes, assessments, service plans, outcome measures, narratives, and reports in a timely manner as defined by the program.
  • Ensuring compliance with all contractual, regulatory, program, and accrediting body standards.


Required Qualifications:

  • Bachelor's degree in Human Services or related field.
  • 1 to 2 years of experience including working with children and families; experience working with children and families in community-based programs or Boys Town programs is preferred.
  • Must possess a valid driver's license with a good driving record, plus the ability to provide own transportation to complete travel requirements of the job. Must meet auto insurance requirements established by Boys Town policy and/or State and Local laws and pass an annual Motor Vehicle Registration (MVR) check.
  • This position is available rotationally to provide crisis response and must be available to work non-traditional business hours including early mornings, nights, weekends, and holidays.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. Unique perks to Boys Town employees and their families include free visits to Boys Town physicians and free prescriptions under the Boys Town Medical Plan, tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.





Date Posted March 3, 2023
Date Closes April 2, 2023
Requisition REQ-2022-29
Located In Omaha, NE
SOC Category 00-0000.00
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