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Telecom Client Services Associate (Lincoln, Omaha or Kearney, NE)

University of Nebraska System Lincoln, NE Salary, Varies
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Telecom Client Services Associate (Lincoln, Omaha or Kearney, NE)

Job Description Summary:

This position consists of various customer service duties in the telecommunications area of Client Services, including answering incoming calls for telephone, data port and customer service requests, the application of telecommunications regulations and principles, and the installation, diagnosis, repair and calibration of telecommunications equipment. This position will be responsible for the processing of telecommunications related orders for connection of, changes to, and cancelling of service.This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity.

Position Details: https://uofnebraska.sharepoint.com/:b:/s/nu-SystemHR-Public/EbFdRvf_V8tEh5-c7Pod0iMBlLMsDezO-57fAQiIhA5gBw?e=YM3JAC

Position Announcement:

Qualifications:

Required QualificationsTwo years post-secondary educationFour years customer service or related experienceExperience with personal computers and software packages, such as Microsoft Word and Excel.Preferred QualificationsKnowledge of Centrex features and programmingEquivalent combination of education, experience, that provides the required knowledge, skills, and abilities may be considered.The ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness; exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to managing, supporting staff; committed to the ideals of a major public research university.

Special Instructions to Applicant:

This position has a minimum salary of $37,500 and can be located in Lincoln, Omaha, or Kearney, NE. Position is eligible for Alternative Worksite Agreement (Hybrid). Please complete a standard application and attach a resume, cover letter and the names, email addresses and telephone numbers for three professional references.

Please note: Sponsorship will not be offered for this position.
If you should need assistance with your application, please call 402-472-3701.

The University of Nebraska is an Affirmative Action/Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status.

To apply, visit https://apptrkr.com/5211867

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. The University of Nebraska is an Equal Opportunity/Affirmative Action and E-Verify employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation, or protected veteran status. All positions opened at the University of Nebraska are subject to veterans’ preference.

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Instant Answers
providedProvided by company
Full-time Employee
Date Posted April 26, 2024
Date Closes May 26, 2024
Located In Lincoln, NE
Job Type Full-time Employee
Compensation Salary, Varies
Shift Custom
SOC Category 43-4051.03 Patient Representatives
Zipcode 68583
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