IT Systems Associate
Job Description Summary:
Assist in assuring continuous availability of University of Nebraska systems and associated applications within the infrastructure portfolio, including on-premise, cloud, and third-party hosted solutions. Implement and manage servers and applications. Will work closely with other specialists to troubleshoot problems, monitor services, and ensure performance, capacity and uptime meet University service level agreements within a 24×7 operation. Requires regular interaction with other networking, systems, and telecom professionals in the delivery of services and with end-users to provide tier-II and tier-III support.
This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity.
Position Details: https://nebraska.edu/-/media/Projects/ITS/Docs/HR/Job%20Descriptions/2021_07_IT_Systems_Associate
Two years post-secondary education; required
One year of experience with desktop and/or helpdesk support; required
Thorough knowledge and experience with Microsoft Windows operating systems, software, application administration, and hardware; requiredExperience with direct customer support in face-to-face and/or remotely; requiredStrong communication skills, both written and oral; required Ability to work cooperatively and autonomously on tasks and projects; requiredAbility to multi-task and manage competing priorities and duties; requiredStrong organizational skills; requiredExperience with technology research and development and procurement; preferredExperience with managing vendor interaction; preferred
Special Instructions to Applicant:
This position has a minimum annual salary of $45,000 and is eligible for alternative worksite arrangement (hybrid) and can be located on any NU Campus in Lincoln, Omaha, or Kearney, NE. Please complete a standard application and attach a resume, cover letter and the names, email addresses and telephone numbers for three professional references.
If you should need assistance with your application, please call 402-472-3701.
To apply, visit https://apptrkr.com/2536664
The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. The University of Nebraska is an Equal Opportunity/Affirmative Action and E-Verify employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation, or protected veteran status. All positions opened at the University of Nebraska are subject to veterans’ preference.
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