Patient Financial Counselor – Midwest Eye Care is currently hiring one patient financial counselor position. This position is primarily responsible for the verification of and obtaining authorization for all scheduled surgeries and procedures, as well as explaining the financial responsibilities to the patient and collecting the patient portion of the charges. The position also shares responsibility with the other eight patient accounts staff to answer billing phone calls. This position will be based at 4353 Dodge Street Omaha but may travel between the Omaha and Council Bluffs' offices. The hours are typically 8:00 to 5:00 but may vary slightly based on departmental needs. The successful applicant would ideally have experience in a patient accounts or healthcare receptionist position; understanding how health insurance works is a key to doing well in this position. Applicants must be able to ask for payment, inform patient of payer coverage or lack of coverage, assist patient with obtaining other forms of payment and recommend charity or advise bad debt when appropriate. We use computer extensively, so applicants must be adept at using a mouse and Windows-based software, and prior experience in a medical or customer service role is preferred.
All job offers are conditioned upon the satisfactory results of a background and credit check and urine-based drug, alcohol and nicotine testing. An applicant who has received a conditional job offer cannot begin working at MEC until the results from the background and credit check and lab tests are reviewed and approved.
Midwest Eye Care PC