Outpatient Service Specialist/Scheduler - Omaha (On Call, Days)

ON CALL POSITION                                                              

RESPONSIBILITIES:

• Responsible for coordinating therapy schedules of all rehabilitative outpatients receiving therapy at TherapyPlus Omaha.
• Responsible for ongoing monitoring, adjustment and completion of scheduling process.
• Responsible for accurate and thorough registration of all Outpatients including demographic and insurance information.
• Assist with insurance verification of patient benefits.
• Obtain insurance information and patient demographic information.
• Complete accurate and thorough pre-admission and admissions.Assist with accurate insurance benefit information verification and authorization.
• Complete required admission paperwork with patient or patient caregiver.
• Communicate with patient/family to collect any copayments or other fees.
• Arrange schedule for patients being seen in therapies to ensure accurate, coordinated therapy.
• Evaluate accuracy, efficiency and effectiveness of scheduled appointments and make changes as indicated.
• Document and communicate all steps and all changes made to schedule.
• Coordinate evaluations, specialty services and ongoing scheduling of therapy appointments for patients.
• Maintain schedule of all patients being seen.
  QUALIFICATIONS:
• High school equivalency with six-month post-high school education plus one year of experience in a related area required.  Additional relevant work experience would be considered in lieu of post-high school education.
• Good knowledge of basic math, good organizational skills, and problem solving skills are required.
• Experience and working knowledge of personal computers required.
• Knowledge of medical terminology desired.
• Must be able to work in fast paced, demanding situations without adverse reaction and be able to interact in a positive manner with staff and customers.
• May be required to obtain/maintain CPR for health care provider/CPR for Professional Rescuer, based off clinical need and delegation.
  
  Madonna provides a professional work environment free from discrimination and harassment, including sexual harassment.  Discrimination or harassment on the basis of a current or potential employee's race, creed, color, religion, sex, sexual orientation, gender identity or gender expression, age, disability, national origin, pregnancy, receipt of public assistance, marital status, Vietnam era veteran status, genetic information, or any other protected class specified under applicable local, state, or federal law is expressly prohibited.