Job Title: Operator I Job Code: 880052
Immediate Supervisor: Telecommunications Manager
At Madonna, we combine heartfelt hospitality with incomparable innovation and education. Our clinical expertise, world-class research and state of the art equipment empower us to help all patients, even those whose diagnoses pose the most complex challenges. Our investment in the exceptional talent, groundbreaking technology and progressive treatments is changing the face of rehabilitation!
Other hospitals treat patients, we change lives! Madonna Miracles and breakthrough moments happen every day; when patients who could not previously walk or speak independently, joyfully celebrate when they hear: â??Now You Can!â?
We are excited about the opportunity to partner with individuals who wish to enter health care! Now is the opportunity to be a part of something meaningful!
I. DEPARTMENT FUNCTION/JOB OVERVIEW
Responsible for assuring quality daily operation of the facility's telephone switchboard and assisting with the mail room operations. Responsible for assisting in quality service delivery and internal and external customer relations for Madonna Rehabilitation Hospital as a whole, including upholding the mission and values of the facility.
II. ESSENTIAL FUNCTIONS
III. PHYSICAL DEMANDS AND ENVIRONMENTAL CONDITIONS
Sedentary work - Requires adequate vision to read handwritten numbers/material and computer printouts, and must be able to view the computer screen a good part of the day. Must possess adequate hearing and speech to answer the telephone and communicate efficiently with others about telephone needs and answer questions. Must be able to cope with stress of deadlines and working in a small, physically close and fast paced office. There will be the need for an occasional extended day. This position physically demands much sitting, some walking, stooping and lifting (up to 30 pounds).
IV. QUALIFICATIONS (Education/training and/or Experience)
EDUCATION - Preferred
High School equivalency.
EXPERIENCE - Preferred
Telephone switchboard experience, preferably on a Cisco Call Manager system.
SKILLS - Required
Proficient typing skills. Excellent oral and written communication skills. Strong interpersonal skills,
able to elicit cooperation. Must have good grammar, spelling and organization skills.
Background checks are conducted. When specific authorization forms are requested so that full background and history can be obtained, employees/applicants must sign the form(s) requested.
EQUAL OPPORTUNITY: Madonna is an Equal Opportunity Employer.
NOW YOU CAN:
Turn your work into your lifeâ??s mission. See first-hand impact on members and their families. Learn new skills and advance your career. Love your job and your team. Go home at the end of the day knowing that you have made a difference!
EXAMPLES OF HOPE & HEALING - FACEBOOK: https://www.facebook.com/Madonna.Rehabilitation.Hospitals/
VIRTUAL TOUR: https://www.madonna.org/our-locations/omaha-campus.
|Date Posted||December 3, 2022|
|Date Closes||December 18, 2022|
|Located In||Omaha, NE|
|Department||Omaha-Madonna Main Campus|
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