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Benefits Coordinator - Lincoln campus, 40 hrs/wk, Monday - Friday

Madonna Rehabilitation Hospital locationLincoln, NE
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279 positions
279 positions
info linkReport a probelm Originally Posted : January 20, 2022 | Expires : February 4, 2022


Job Location
Lincoln, NE, United States


Job Title: Benefits Coordinator
Immediate Supervisor: Benefits Manager
Status: Hourly
Location: Lincoln

Provides assistance and support in the Human Resource Department primarily in benefits and leave management with recruiting, payroll and all other Human Resources related functions secondary. Works with Benefits Team members in the administration of Madonnaâ??s benefit programs and recruitment intiatives. Must be competent in knowing, understanding, articulating, and following Madonna benefits, policies and processes as well as compliance with related laws and regulations. Responsible for knowing and demonstrating compliance with confidentiality and HIPAA- required procedures for applicable benefit plans as it relates to all communications and document sharing internally and/or externally. Provides assistance and guidance to managers and staff across campuses regarding all benefits and leave procedures. Must demonstrate sound solutions and problem-solving skills. Communicates, collaborates, and demonstrates excellent customer service skills and anticipate customer needs. Must demonstrate high integrity and confidentiality relating to all information. Must have high regard for service quality and accuracy possess excellent organizational skills. Responsible for benefits records retention and processing. Assists with benefits counseling, enrollments and new employee paperwork and coordination of health screens. Receives incoming telephone calls, assists with greeting applicants and employees, and assesses customer needs in a helpful and knowledgeable manner ensuring a customer service focused approach. Attendance and ability to travel across campuses is required according to Madonna standards and is an essential function for this position due to the nature of the duties and the need to provide benefits support and process benefits and leaves of absences benefits timely, accurately, and consistently according to regulations and Madonnaâ??s standards. Mentors and assists in orientation of new Human Resources and other staff. Presents benefits information to new employees during Madonna new employee orientation. Assists in updating benefits, payroll, or other Human Resources system policies, processes, and documents as assigned. Prepares reports and correspondence and maintains files. Supports all Human Resources processes, activities and special projects as assigned. Must be self-motivated and demonstrate problem solving related to employment related regulations, procedures and present recommendations regarding the same. Contributes to innovative change for continual process improvements and works efficiently and effectively and confidently in all aspects of position and excellent presentation skills. Maintains confidentiality of all employee information, facility practices, documents and records as required. Work will be performed in an ethical and legal manner following organizational policies, processes, protocols and procedures. Responsible for quality service delivery and internal/external customer relations for Madonna as a whole, including upholding the mission and values for the department and facility.

  1. Assists in entering benefit changes in HRP and on vendor websites, processing benefits, administering Flexible Spending Accounts, sending out premium notices and verifying benefit deductions.
  2. Assists with benefits 834 file transfer for health, dental and vision plan as well as separate Flexible Spending Account file transfer. Asissts with weekly transfer of data as well as communications with vendors on file issues and file setup.
  3. Reconciles monthly insurance bills against employee database, ensuring accuracy of premiums billed and making adjustments to payments as necessary and providing data to Accounting for the general ledger.
  4. Verifies accuracy of employee payroll deductions for benefits to ensure that employee deductions are being withheld properly, and to notify those employees not having a deduction that their premium is due.
  5. Assists Benefits Operations Specialist with plan year renewal procedures including enrollment materials, enrollment meetings and actual enrollment event.
  6. Presents benefits information to new employees during Madonna new employee orientation as backup to Benefits Operations Specialist.
  7. Completes continuation of coverage notifications and enrollments.
  8. Takes minutes as assigned accurately and timely distributes to others as required.
  9. Actively participates in various project teams, committees, and initiatives as assigned.
  10. Maintains leave of absence records according to regulation and Madonna procedures. Knowledge of employment laws and entitlements to ensure compliance with regulations required. Implements changes needed in processes as assigned to ensure compliance with all Human Resources policies and applicable regulations. Collaborates with benefits Manager and Benefits Operations Specialist on all leave matters.
  11. Completes timely verification and processing of wire transfers for health and dental claims before routing to Accounting for payment.
  12. Assists customers as necessary in order to ensure customer satisfaction.
  13. Assists in composing, editing, producing and/or distributing correspondence, memos, forms and reports to ensure accurate, timely communication as necessary, providing support to all Human Resources personnel and leadership
  14. Composes, edits, and maintains written documented departmental policies to provide consistent performance of tasks and cross training of co-workers.
  15. Assists with the filing and maintaining of all active and terminated employee files to ensure that files contain current accurate information and are easily retrievable.
  16. Secondary for other HR functions as needed or assigned
  17. Provides back up assistance others with ensuring compliance that all professional employee's current licensure/certifications are on file and available for audits by regulatory bodies and surveys. Assists with generating monthly licensure report and verifies status of the licensure via the internet
  18. Provides back up assistance with obtaining all applicable background checks including Hirease Statewide criminal checks and Nebraska Adult and Child Abuse Registries.
  19. Provides back up assistance with collection of all documents necessary to complete a new hire personnel file. Generates welcome confirmation letter for each new hire. Follows up with appropriate individual to ensure receipt of all items. Ensure employees provide appropriate documentation reflecting authorization to work in U.S. (I9 and E-Verify processes).
  20. Provides back up assistance with taking pictures and producing name badges for employees

High school equivalency with minimum of 1 year post-high school education and two years relevant work experience required. Applicable experience in Human Resources like size organization with benefits program administration preferred. Knowledge of employment and benefits laws preferred. Demonstrated analytical skills in work experience related to benefits and other HR functions required. Additional relevant work experience may be considered in lieu of formal post-high school education. Must have experience and working knowledge of computer software (preferably Microsoft Office Products, i.e., Word, Excel, Power Point) and office machines and 10-key calculator. Experience in payroll and/or Time and Attendance systems preferred. Must be able to interact in a positive,friendly and confident manner either in person or by telephone with multi-tasking skills. Must have excellent grammar, spelling, and organizational skills. Requires ability to problem solve and interpret/analyze information in conjunction with collaboration and communication skills with all levels in the organization. Must have excellent presentation skills. Must demonstrate integrity and adherence to facility and departmental confidentiality at all times within the Human Resources department and external to the department. Must be self motivated to research issues, questions posed and applicable regulations or procedures. Must be able to work in fast paced demanding situations without adverse reaction and be able to interact in a positive manner with staff and public, either in person or by telephone. Valid Nebraska driverâ??s license and proof of good driving record required. Background checks are conducted. When specific authorization forms are requested so that full background and history can be obtained, employees/applicants must sign the form(s) requested.



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