Job Title: Business Analyst II
Job Code: 880025
Immediate Supervisor: Director Technical Services
DEPARTMENT FUNCTION/JOB OVERVIEW
Works with assigned customer functional groups, internal Information Technology Systems associates, and technical development teams to conduct systems analysis to define work processes, technical requirements, and implement information technology solutions. Provides customer assistance analyzing functionality in computer software applications, coordination of process and data analysis including definition of work processes and information flow; preparation of project risk and cost/benefit analysis; definition of project scope, objectives and constraints; estimation of project schedules, testing and documentation. Conducts analysis for providing input on application planning for major integration projects, system development and enhancement projects, researching to understand functionality in computer applications and conducting application configuration. In addition to the pure business analysis functions, this position works in a multitude of roles, including business process consultant, and project facilitator. Work will be performed in an ethical and legal manner following organizational policies, processes, protocols and procedures. Responsible for quality service delivery and internal/external customer relations for Madonna as a whole, including upholding the mission and values for the department and facility.
PHYSICAL DEMANDS AND ENVIRONMENTAL CONDITIONS
Indoor, sedentary work. Must be able to cope with stress of deadlines and working in a small, physically close and fast pace office. Occasionally lifts and carries 30 pounds. Some climbing, stooping and crouching. Ordinary talking and hearing to answer inquiries by phone or in person continuously. Seeing acuity, near and far, continuously with depth perception.
QUALIFICATIONS (Education/training and/or Experience)
Requires a solid background in business analysis, requirements definition and documentation, application systems integration, and project implementation life cycle. Must possess excellent oral and written communication skills and knowledge of general business applications within the company. Considerable leadership, problem solving, presentation, coordination and interpersonal skills are required to perform the planning, directing, consulting and communicative responsibilities of position. Ability to work independently and within a team environment.
Requires a BA/BS in Business Administration, MIS, Finance or other business or technical support related discipline and at least 1 year of work experience required. Acceptable combination of education and at least 4 years work experience may be considered in lieu of formal education. Experience should be in a business related environment, preferably in end user training, business administration, information systems and/or the application software life cycle process. Requires a solid background in business systems analysis, understanding of information technology application software, application configuration dictionaries, dictionary maintenance/updating processes, user security profiles creation of fast plans, application software assurance testing processes, interfaces, report writing concepts, ability to conduct research with vendor application manuals, have strong analytical skills with attention to detail and meet project scheduled completion dates. Requires demonstrated experience with proven skills to work independently and collaboratively within a team environment.
Background checks are conducted. When specific authorization forms are requested so that full background and history can be obtained, employees/applicants must sign the form(s) requested
MADONNA IS AN EQUAL OPPORTUNITY EMPLOYER
Madonna Rehabilitation Hospital