Description

1. Cleans, lubricates and performs light maintenance on exercise equipment and documents in the cleaning log book. 
2. Identifies exercise equipment that needs major repair, posts â??out of orderâ? sign, documents in log book and contacts supervisor for follow-up. 
3. Knowledgeable in front desk operations so that basic member needs can be met, such as check in, program registration, scheduling and canceling services and payments to account.

1. Circulates and monitors the fitness equipment areas insuring the safe and effective use by members and guests. 
2. Provides facility tours to new members and guests, introducing them to the facility, policies and proper use of equipment, and to other special programs and services (group exercise, aquatics, personal training, events, workshops, series etc.). 
3. Serves as a customer service representative and helps members and guests with any needs they have. 
4. Leads or assists group fitness classes as assigned.
5. Opens and closes the facility according to the facility opening and closing established checklist. 
6. Insures members and guests are aware of and follow policies and procedures in all areas of the center. 
7. Supports and cross-sells all ProActive departments, programs and services. 
8. Maintains active involvement in all ProActive special events and programs. 
1. Provides additional customer services support to staff at the front desk and play center when indicated by customer needs and volume.
10. Assists with ensuring front desk operations are completed appropriately.
11. Become proficient in the use of the phone system so answering, holding, and transferring calls are accomplished quickly and professionally.
12. Enforce the child check in/out process, assuring this is done each time a child enters or leaves the Play Center. 
13. Supervise and entertain all children left in the Play Center area in the safest manner and in compliance with the highest standard of care
14. Follows instruction from supervisor to perform other functions as assigned in order to achieve the goals of ProActive. 

1. Is proficient on the function and use of all pieces of exercise equipment. 
2. Insures the fitness floor and equipment areas are clean and free of clutter and obstructions. 
3. Keeps equipment clean by wiping down upholstery and lubricates equipment according to standards. 
4. Will provide light maintenance to broken equipment immediately or report to supervisor for repair. 
5. Conducts regular walk-through of the entire facility, including locker room, and picks up towels and helps to insure a clean environment.  
6. Responsible for facility coverage as needed.
7. Maintain and ensure a safe environment for the department. Handles and operates all necessary equipment and performs required duties according to established safety standards to maintain compliance with regulations and prevent injury.