This position will be based at a 115 acre campus located on the southern edge of Council Bluffs, Iowa. The Iowa School for the Deaf and Iowa Braille School (Iowa Educational Services for the Blind and Visually Impaired) provide educational services to Deaf and Blind students throughout the state of Iowa.
Send resume, cover letter, and copies of any credentials, etc. to Human Resources; Iowa School for the Deaf; 3501 Harry Langdon Blvd.; Council Bluffs, IA 51503-7898. Or contact Human Resources by Phone: 712-366-3284; or email: email@example.com for more information. View general school information and job description on ISD’s web page: www.iowaschoolforthedeaf.org and IESBVI’s webpage: http://www.iowa-braille.k12.ia.us/.
Under general direction of the Director of Business Operations, responsible for supporting the areas of computer operations, computer repair, user and desktop support (hardware and software), helpdesk and data management. Performs a variety of information technology support duties to ensure smooth delivery of technology services. Monitors, operates, coordinates, assists and trains others in the operation of computer hardware, software, and peripherals. Utilizes computer equipment, software and diagnostic tools to perform a broad range of assistance. Updates supervisor on status of projects and technical issues. Exercises judgment in selecting and applying procedures correctly, and determines when to refer problems to the supervisor or the next level of support. May provide information and training to students, staff, faculty, or general public on established policies and procedures, or services provided. Serves as backup and maintenance support of computer network operations.
Typical Duties and Responsibilities:
A Bachelor’s degree in Computer Science, Management Information Systems, or related field. Experience (typically 1-3 years) in providing customer service in a technological environment with a variety of hardware, software, programming languages and operating systems. Knowledge of network protocols. An equivalent combination of education and related experience may also serve to meet this minimum requirement.
Ability to reach the level of sign language proficiency designated for the position within the time frame established by the Schools Sign Language Communication Policy.
Applicant must have satisfactory criminal history; sex offenders registry; and child and adult abuse registry background checks before hire.
Knowledge, Skills, and Abilities:
Knowledge and experience in programming applicable to the assignment.
Skill in analyzing systems and program specifications.
Demonstrated ability to translate functional specifications into program code.
Ability to communicate effectively, both orally and in writing, with technical and non-technical staff.
Basic understanding of operating systems, hardware configurations, and software.
Ability to independently install and troubleshoot local software applications, hardware, and peripherals at the desktop level.
Ability to learn new software applications. Skill in providing customer service.
Salary and Benefits: Pay range: $22.52 - $32.98/hr. Full Benefits are available.
Application Deadline: Applications accepted until position is filled.
ISD/IESBVI are Equal Employment Opportunity
and Affirmative Action Employers.
A Board of Regents, State of Iowa School
|Date Posted||November 4, 2019|
|Date Closes||December 4, 2019|
|Located In||Council Bluffs, IA|
|Job Type||Full-time Employee|
|Compensation||Hourly Wage, $22.52 - $32.98|
|SOC Category||15-1041.00 Computer Support Specialists|
|Address||3501 Harry Langdon Blvd|
|City, State and Zip||Council Bluffs, IA 51503|
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