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Service Coordinator

Home Instead Senior Care (Omaha Franchise Office) Omaha, NE
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Job Description

Service Coordinator 
We're looking for an individual who wants to make a difference and grow a rewarding career using their passion to help others.


Home Instead Senior Care® is the world’s largest and trusted source of non-medical and home care for seniors for 25 years. The Omaha Franchise office currently has an open full-time position for a Service Coordinator. As the Service Coordinator you’ll have the important responsibility to fill daily open shifts by matching the right CAREGiver to a client’s needs and personality in a fast paced environment. This position fits best with an individual who has exceptional planning and organization skills, adaptable to change and resilient. Compassion with a helpful attitude is very important as you will build strong relationships by effective communication and good listening skills. This individual must have a pro-active work ethic, ability to problem solve, be detailed oriented and the ability to build trusting relationships over the phone.
Proficient computer skills working with database system, MS Outlook and MS OFFICE is a must. Previous staffing or scheduling experience is a plus!
Must have the availability to rotate back-up responsibilities in the evenings and weekends with other administrative staff.  

The ideal candidate:
· Compassion with a helpful attitude
· Ability to multi-task with extreme attention to detail
· Must work at a high intensity with calm attitude
· Must be dependable and reliable
· Must demonstrate effective listening skills
· Must have great customer service attitude and pleasant phone manner while being personable
· Excellent verbal and written communication skills in the English Language
· The ability to prioritize and organize
· The ability to demonstrate initiative while working under limited supervision
· The ability to focus on client satisfaction
· Excellent problem solving skills
· Proficient computer skills using database systems, MS Outlook, MS Word, MS Excel

The Home Instead Senior Care benefits package includes:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (Health)
  • Flexible Spending Account (Dependent Daycare/Eldercare)
  • Life Insurance
  • Voluntary Life Insurance (additional coverage for employee, spouse and/or children is available)
  • Short Term Disability
  • Voluntary Long Term Disability
  • 401(k) Savings Plan with up to 5% match 
  • Paid Time Off Plan (PTO)
  • Discount on Home Instead Senior Care Services
  • Wellness Program 
  • Employee Discount Program 

Apply today to join our passionate administrate team who shares their hearts every day to enhance the lives of seniors!!

Job Details

Date Posted August 14, 2019
Date Closes September 13, 2019
Located In Omaha, NE
Job Type Full-time Employee
SOC Category 39-9021.00 Personal and Home Care Aides
Zipcode 68154

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Flexible Hours
  • Achievement Awards
  • Merit Increases

This job requires the following skills

  • Customer Service
  • Supervision
  • Excellent Communications
  • Excellent Team Member
  • Positive Attitude
  • Strong Flexibility / Adaptability
  • Strong Work Ethic
  • Microsoft Office
  • Remediation Services - Facility Coordinator

This job is related other jobs in these career categories

Course(s) relevant to the skills listed for this position

At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Flexible Hours
  • Achievement Awards
  • Merit Increases
Location