Responsible for providing education and support to individuals through identifying specific needs, teaming with individuals to create an individual or family service plan, connections to community resources, helping individuals and families navigate community systems, assisting families in growing their support network and providing educational opportunities to enhance life skills such as education, financial literacy, health & safety, family functioning, and community connections.
- Conduct needs assessment interviews with individuals upon entrance into Self-Sufficiency services to assist individuals in identifying immediate/urgent or needs to support plan development.
- Develop a service plan that utilizes assessments and self-identified strengths and goals determined by individuals to enhancing life skills such as education, financial literacy, health & safety, family functioning and connections to community resources.
- Provide education and support in an NCHS approved setting such as a NCHS office, in the individual’s home or an agreed upon neutral location based on the service plan.
- Maintains timely and appropriate contact with all participants by means of meeting in the individual’s home, office visits, phone contact, or correspondence.
- Develop, update and maintain an active referral network guide to assist individuals with access to a variety of community agencies/resources.
- Performs various functions of outreach to inform community agencies and residents of Self-Sufficiency services through Nebraska Children’s Home Society.
- Participates regularly on appropriate Community Collaborative Work Groups aligned with the mission and services of Nebraska Children’s Home Society.
- Monitors ongoing referrals and resources for participants.
- Participates with Children and Family Center Director in monthly supervision.
- Develops and maintains accurate and timely documentation to effectively demonstrate outcomes regarding services, referrals and resources provided.
- Participates in continuous quality improvement activities.
- Collaborates and works across NCHS programs to make and accept service referrals appropriately to meet the needs of the participant.
- Commitment to NCHS mission, vision, and values.
- Commitment to NCHS CQI initiatives and strategic goals.
- Facilitate and maintain a professional and cooperative relationship with NCHS team members and community partners.
- Participation in agency committees.
- Completion of ongoing agency-required and specific position-related training
- Ongoing compliance with program fidelity and funding requirements.
- Positive representation of NCHS in all community settings.
- Demonstration of respect, appreciation, and sensitivity for diversity.
- Other duties as assigned by the Children and Family Center Director.
Minimum Education and Experience: Bachelor’s degree in Social Work, Human Services or related field required
- Two years of experience working with individuals and families, preferred
Knowledge, Skills, and Abilities: Ability to connect with and engage individuals and community professional
- Knowledge of community resources such as financial assistance, housing, transportation, food security and other material assistance
- Capacity to interpret and abide by NCHS policies and procedures
- Ability to manage multiple demands
- Ability to problem solve complex issues
- Possess high quality written and verbal skills
- Knowledge of computer operations
- Ability to work independently and manage time and duties
- Possession of a vehicle with required licensing and insurance coverage for travel to family homes, meetings, and community agencies
- Ability to effectively document activities, services, referrals and outcomes in a timely manner
Physical Demand: Regularly required to speak and hear, walk, climb, sit, use hand and fingers to operate, handle or feel objects and equipment.
- Ability to safely operate a vehicle
- Ability to enter family homes or buildings with different types of entrances and structures
- Ability to lift 20 pounds
Schedule Demands (travel, adjustments to accommodate clients, weekends/evenings, etc.): Ability to adjust normal work schedule to accommodate the needs of individuals and families, including possible evening and weekend hours.
- Attend appropriate community collaborative meetings that complement the mission and vision of NCHS and expand partnerships and services
Site Factors (environment, travel, etc.): Work is completed in an office setting, in individual or family homes, or remotely.
- Local travel is required
Note: The physical demands and work environment characteristics described above are representative of those that will be encountered by a person performing the essential duties and responsibilities of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
How to Apply
Interested candidates should visit https://www.nchs.org/careers, locate this position, and click on "Apply Now" beneath the job description to complete the online application form. The application must be completed in full and submitted by the specified closing date for consideration.
Please contact Lisa Richardson, Children and Family Center Director, at 402.451.0787 or 3549 Fontenelle Blvd, Omaha NE 68104.
Nebraska Children's Home Society