This position is responsible for creating accurate descriptions and capturing high-quality images of store selection of used firearms. Uploading the used firearm selection descriptions and photographs for the used firearm online website. Maintaining a high-quality website with accurate, up-to-date inventories. Assists in making used firearm sales through customer interaction via e-mail, mail, telephone and personal contact.
Create and upload accurate descriptions and capture high-quality images of store selection of used firearms. Maintain a high-quality website with accurate, up-to-date inventories. Adding and deleting specific firearms as they are acquired, disposed, and transferred to keep the used firearm online inventory current and company expectations are met for percentage of guns maintained on company site per company direction.
Evaluate and purchase used firearms, acquire used firearms into the bound book, and ensure proper payment to the customer.
Initiate 4473 forms with customers and conduct the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer.
Assists in making used firearm sales through customer interaction via e-mail, mail, telephone and personal contact. Provide legendary customer service experience to every customer by greeting, consulting, and assisting them in finding merchandise and making buying decisions. This includes processing firearms transactions in an efficient manner in accordance with all internal policies, procedures, and applicable law.
Produce monthly sales audit reports for used firearms online activities.
Responsible for physically acquiring all firearms legally and in accordance with all ATF, state, and local laws and regulations and with company policies. This includes completing ATF required forms, applicable state forms necessary for background checks, certifying and screening all potential firearm transfers for legality of the sale, complying with waiting periods or other possible state requirements, and straw purchases
Responsible for assisting with the acquisition and receipt of firearms in accordance with company policy and applicable regulations, proper and error free completion of all company forms, assistance with performing firearms audits, mounting optics to firearms, safely checking / clearing firearms received by customers or via shipment, and preparation of firearms for retail sale.
Evaluate and appraise used firearms utilizing past experience of historical firearms knowledge and resources.
Respond and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope.
Assure visual standards are met by up-keep and maintenance to include, but not limited to, restocking, remerchandising, cleaning fixtures, and general care and housekeeping. Responsible for maintaining standards within the department and back room including attention to proper facing of firearms tags and performing opening and closing duties.
Responsible for participating in ongoing training including, but not limited to firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills / techniques.
High school diploma and 0-2 years experience
Ability to safely handle firearms and adhere to all company, state, and federal firearms regulations.
Ability to provide legendary customer service experience to every customer by greeting, consulting, and assisting them in finding merchandise and making buying decisions.
Ability to operate camera and computer to upload photos and maintain descriptions