Become a part of The CLUB team. At Bass Pro Shops and Cabela's we passionately serve people who enjoy the outdoor lifestyle by delivering innovation, quality, and value in our products and service. Live...Dream...Work the Adventure!
The loyalty card division of Bass Pro Shops and Cabela's, better known as CLUB, has an opportunity for a CLUB Card Production Services Analyst 2. This position is located at our office in Lincoln, Nebraska.
JOB DESCRIPTION: The CLUB Card Product Services Analyst II is responsible for execution and review of operational processes through data analysis, evaluations of system functionality, and validation. Performs research and resolution of complex issues and processes to develop solutions that support business objectives. Develops and runs query methodology for use in control processing and validation. Requirement to access the 16 digit account number.
Responsible for performing regular system changes and moderately complex system changes in relations to area of responsibility (promotions, inventories, etc.). Assists with reviews of regular system changes. Assists in identifying and/or researching new functionality in various systems (FD, zOriginate/zAquire, Instant Issuance, etc.).
Executes moderately complex processes of the operations department in relations to area of responsibility (promotions, inventories, issues, etc.). Performs research and resolution of issues as assigned ensuring resolution is timely. Develops and runs query methodology for use in control processing, validation, testing and issue resolution. Initiates ideas to improve processes and identify opportunities for efficiencies.
Assists with project tasks as assigned by management. Handles up to ten projects with at least two of the projects being reasonably complex.
Assists with updates of processes and procedures, First Data system documentation and performs job duties in compliance with internal policies and procedures and external regulatory guidelines. Assists in creating and implementing controls over business and system processes.
Performs testing and validation for existing and new processes and systems. Reviews upcoming system changes to effectively update or create new test scripts. Assists with maintenance of test environment to ensure test data is available as necessary.
Other duties as assigned by management.
EDUCATION & EXPERIENCE:
Bachelor's degree or equivalent with 2 to 4+ years relevant experience required.
Analysis and project management experience preferred
Strong analytical and complex problem solving skills with high attention to detail
Ability to quickly understand and analyze information relationships and systems
Experience writing and executing database queries preferred
Ability to manage workload, prioritize, and meet deadlines
Excellent written and oral communication skills
Proficient in Microsoft Office applications, including Outlook, Word, and Excel
Credit card processing knowledge and/or First Data system knowledge preferred
Ability to function as a team player and demonstrate Cabela's Core Values.
Bass Pro Shops and Cabelaâ??s is an Equal Opportunity Employer (EOE) and we seek to create an inclusive workplace that embraces diverse backgrounds, life experiences, and perspectives.
Bass Pro Shops and Cabelaâ??s shows commitment to the men and women who have served in the United States Armed Forces by providing meaningful, challenging career opportunities where military skills and experience may be applied.
Bass Pro Shops and Cabela's offers a competitive benefits package to include: 401k, vacation, health and dental coverage for you and your family, and employee discounts.