Become a part of the World's Foremost Outfitter team! At Cabela's we passionately serve people who enjoy the outdoor lifestyle by delivering innovation, quality and value in our products and service. Live...Dream... Work the Adventure! Cabelaâ??s has an opening for a Part-Time Retail Switchboard and In Store Pickup Outfitter in the Customer Service Department at our Allen, TX retail store.
This position is responsible for providing superior customer service by assisting customers through receiving all incoming phone calls and directing them to the appropriate person and department. This position works closely with customers and provides them with information to help them with their buying decisions while providing a legendary customer experience for every customer.
Essential Job Functions:
Receives and directs all incoming calls in a courteous and polite manner. Maintains highly professional courteous communications in all daily contacts.
Is courteous and professional while answering basic customer questions and making store announcements.
Secures and logs keys, RF guns, radios and other equipment as assigned and ensures their return at store closing
Monitor and check items entering and leaving through the employee entrance such as, but not limited to: purchases, handbags, briefcases, coats and lunch containers.
Assist in other areas of the store when business needs dictates, which may include, but not limited to: hunting, fishing, camping, footwear, clothing, gifts, general store, archery, marine, backend, cashier, and deli or bargain cave.
Other Duties as Assigned by Management.
High School Diploma or Equivalent
0 to 2+ Yearsâ?? Experience
Ability to use good judgment and logic (required)
Ability to provide superior customer service and exceed customerâ??s expectations (required)
Hiring preference is given to those with solid customer service experience and at least six months to one year of related field experience.