Become a part of the Worlds Foremost Outfitter team! At Cabelas we passionately serve people who enjoy the outdoor lifestyle by delivering innovation, quality and value in our products and service. Live...Dream... Work the Adventure! Cabela's has an opening for a Part-Time Firearms Sales Outfitter at our Tualatin, OR retail store.
Position Overview: The Firearms Services Outfitter will work to positively impact Firearms Sales through the timely follow up and execution of the CRMS Case Process, Firearms Special Orders and Firearms Layaways/Holds. This Outfitter will be responsible for managing all Firearms Cases opened through CRD and new cases generated at the Retail Store through CRMS. The Firearms Services Outfitter will be responsible for working to fulfill Special Order Firearm requests for specific customers. The Firearms Services Outfitter will be responsible for managing/documenting Firearm layaways and holds in accordance with Standard Operating Procedures. This Outfitter will assist in the general maintenance of the firearms vault and support the Monthly Firearms Inventory.
Essential Job Functions:
Responsible for the daily review of newly received firearm SKU's to determine if there is a SKU that matches an open CRMS case. Open CRMS Cases with an on-hand quantity must be worked on a first in, first out basis.
Responsible for the daily review of all new cases generated by CRD. Customer must be contacted within 24hrs of the case being generated. If the store has the firearm on hand, the Outfitter will process the transaction in accordance with SOP upon contact with the customer or close the case if the customer no longer wishes to purchase the firearm. If a customer chooses to purchase the firearm, the Outfitter will be responsible for explaining the purchase process, in accordance with applicable state and federal laws.
Responsible for generating new cases in the Retail Store based on customer demand at the specific retail location. New store generated requests must be entered into CRMS and a case opened within 24hrs of the initial request being made by the customer. This Outfitter will also be responsible for entering all holds and layaways into Point of Sale for WM track ability.
Responsible for working the aged layaway/hold report daily to manage this inventory per Standard Operating Procedure. All aged layaways and holds must be worked on their date of expiration and follow up notes entered accordingly into CRMS. It is this Outfitters responsibility to remove those layaways and holds that may be expired in the Point of Sale for track ability.
Responsible for the Firearms Special Order process to include the initial order, follow up with the customer as well as supplier and communication with the customer when their firearm has arrived at the Retail Store. This communication must occur within 24hrs of the firearm being received.
Responsible for maintaining the integrity of the vault to specifically include hold, layaway, special order and CRMS case firearms.
Outfitter will assist in conducting the monthly firearms inventory.
High School Diploma or Equivalent
0 to 2+ Years Experience
Must be able to read documents, printouts, reports, computer screens and other written communication.
Must be able to hear well enough to communicate with customers and co-workers.
Must be able to stand and/or walk to fill orders, assist customers on the sales floor, etc.
Must be able to stock product at various racking levels, use step-stool or ladder, etc.
Must be able to place product on/off conveyor, trucks, shelving, etc.
Must be able to write, type and use phone system.
Cabelas offers a competitive salary and comprehensive benefits package including, generous product discounts, 401K savings plan, and Health and Dental coverage for you and your family.
Cabela's is an Equal Opportunity Employer (EOE) and we seek to create an inclusive workplace that embraces diverse backgrounds, life experiences and perspectives. Cabela's shows commitment to the men and women who have served in the United States Armed Forces by providing meaningful, challenging career opportunities where military skills and experience may be applied.