Cabelas Retail, Inc is hiring a Part Time Associate in the Customer Service Department for our Retail Store in Billings, Montana. These positions are a critical link to our customers. This is an exciting opportunity for all outdoor enthusiasts.
This position's duties include:
Accurately operates cash register to itemize and total customer purchases and bags merchandise as appropriate.
Receives all incoming calls and directs calls to appropriate person, records and distributes messages as needed.
Maintains highly professional courteous communications in all daily contacts.
Monitors traffic incoming and outgoing.
Answers basic customer questions.
Performs other duties as assigned by management.
This position requires:
Must be a Customer Service oriented team player and have the ability to pay close attention to detail.
Must have the ability to communicate with customers and employees in a courteous and professional manner.
Knowledge of customer service practices and principles.
General knowledge of company products, retail practices and procedures is preferred.
Skill in operating computerized cash register.
Skill in operating personal computer and various software packages.
Skill in operating various office equipment such as: calculator, adding machine, copy machine, facsimile machine, and telephone system.
Must have the ability to maintain confidentiality.
Must have a high school diploma, or equivalent.
Must be able to work the following: at least 3 out of 4 weekends a month; any day, including holidays; opening and closing shifts.
Qualified candidates should have solid knowledge and at least 1 year of experience in the following areas:
Handling Customer returns
Handling Customer exchanges
Running a Computerized Retail register system in a high volume environment
Handling Customer concerns.
Cabelas offers a competitive salary and generous product discounts.
Cabela's is an Equal Opportunity Employer (EOE) and we seek to create an inclusive workplace that embraces diverse backgrounds, life experiences and perspectives.
Cabela's shows commitment to the men and women who have served in the United States Armed Forces by providing meaningful, challenging career opportunities where military skills and experience may be applied.