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Part Time NICS Counter Outfitter

Cabela's Grandville, MI

Job Description

Become a part of the Worlds Foremost Outfitter team! At Cabelas we passionately serve people who enjoy the outdoor lifestyle by delivering innovation, quality and value in our products and service. Live...Dream... Work the Adventure! Cabela's has an opening for a Part Time NICS Counter Outfitter at the Gun Counter at our Grandville, MI retail store.

Position Overview:
Provide legendary customer service experience for every customer by processing the sale of firearms in an accurate and efficient manner while in accordance with internal policies and procedures and external ATF regulations.  This position completes and reviews all 4473 forms in the store and is final check point before a firearm is transferred to a customer.  Identify and correcting errors prior to the sale as critical to comply with ATF guidelines and keep the stores FFL status in good standing.
Essential Job Functions:
  • Assure 4473 accuracy throughout the firearm selling process in accordance with internal policies and external ATF regulations.  Throughout a shift 3 specific roles will be performed including assisting the customer in in the completion of the 4473, act as the compliance captain and review all 4473 forms as a secondary and final check, and finally complete the sale through the POS system.
  • Maintaining necessary ATF Compliance logbooks; timely reporting of ATF required documents (ATF F3310.4); proper retention and process flow for all federally regulated documents.
  • Provide legendary customer service every time by assisting customers in making buying decisions by identifying and evaluating customers needs, and making product recommendations based off of this analysis, by providing a legendary customer experience for every customer.
  • Responsible for accurate and timely process of firearm holds, firearms shipping and for monitoring and working the aged hold and layaway report.
  • Assist with physical receiving and monthly inventory of firearms.
  • Assure visual standards are met by up-keep and maintenance to include, but not limited to restock, remerchandising, dusting, and vacuuming sales floor as needed.
  • Effectively communicate to customers the benefits of Cabelas programs, including but not limited to CLUB Membership, Cabelas Xtreme Protection, Kiosk, VOC and In-Store Pick-up.
  • Other Duties as Assigned by Management.
  • High School Diploma or Equivalent
  • 0 to 2+ Years Experience
  • Ability to understand, recall and follow complex compliance regulations with strong attention to detail to assure 100% accuracy (required)
  • Ability to provide superior customer service and exceed customer's expectations (required)
  • Ability to work with highly confidential information (required)
  • Knowledge of company retail practices and procedures (preferred)
  • Ability to prioritize, delegate and accomplish multiple projects, as well as the ability to trouble shoot and resolve common problems. 
  • Hiring preference will be given to those with firearms regulatory compliance knowledge, solid administrative skills, sales knowledge and at least six months to one year of experience in the firearms sales industry.
Cabela's is an Equal Opportunity Employer (EOE) and we seek to create an inclusive work place that embraces diverse backgrounds, life experiences and perspectives.
Cabela's shows commitment to the men and women who have served in the United States Armed Forces by providing meaningful, challenging career opportunities where military skills and experience may be applied.
Cabelas offers a competitive benefits package to include: 401k, vacation, health and dental coverage for you and your family, and employee discounts.

Job Details

Date Posted August 5, 2017
Date Closes September 4, 2017
Requisition 26068BR
Located In Grandville, MI
SOC Category 00-0000.00