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Service Advisor (Experienced)

Baxter Omaha, NE
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Job Description

Experienced Service Advisor

Description:

Experienced Automotive Service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required, and prepare repair orders.  If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work.  They also advise customers on other available services.

Duties and Responsibilities:

  • Greets customers and helps identify a mechanical problem by questioning the customer, doing a visual inspection and/or road test
  • Prepares a repair order showing time, cost and labor estimates for service
  • Refers to service history, inspects vehicle, and recommends additional needed service
  • Obtains customer's signature on repair order, establishes customer's method of payment and obtains credit approval if needed
  • Other duties assigned by management

Requirements:

  • High School Diploma or equivalent
  • One or more years of previous experience as a Service Advisor REQUIRED
  • Excellent customer service skills
  • Above average computer skills
  • Valid driver license in the state that you will work in
  • Good driving record

Job Details

Date Posted July 13, 2019
Date Closes August 12, 2019
Requisition 2433
Located In Omaha, NE
Work At Baxter Subaru
SOC Category 00-0000.00
Location