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Lead Retail Sales Associate

Habitat for Humanity of Omaha Omaha, NE
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The primary purpose of this position is to provide leadership to ensure customer satisfaction by creating a friendly retail environment and assisting customers.  The Lead Retail Sales Associate, a full time position, responsibilities include leading customer service, driving sales, supporting the cashiers, merchandising and closing the store as scheduled.

 

PRINCIPAL DUTIES:

  • Help drive sales and profitability of the stores;
  • Conduct store closing duties including completing Day End reports, ensure customers, donors, employees and volunteers have exited the building and it is secure;
  • Ensure that staff provides each customer with outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, assisting them in locating merchandise and all other aspects of customer service; 
  • Organize goods and materials in all departments at the ReStore as necessary to maintain an attractive merchandising layout and meet or exceed safety standards.   Assist in daily store operations as assigned by the ReStore management team;
  • Assist with loading and unloading merchandise into customer vehicles and/or ReStore vehicles; 
  • Promote Habitat to the community through positive interactions with donors and customers and volunteers;   
  • Demonstrate and maintain current product knowledge as well as general mission information pertaining to the ReStore and Habitat for Humanity;  
  • Operate cash register as necessary and provide overrides, as requested by cashiers;  
  • Maintain positive working relationships with co-workers, volunteers and Habitat homeowners;  
  • Provide customer feedback to ReStore management;  
  • Provide lead CSA assistance to any ReStore location as designated by management;
  • Any other duties as assigned by ReStore Manager or Chief Retail Officer.

 

Requirements

EXPERIENCE, ABILITIES AND QUALIFICATIONS:

  • High School graduate or GED equivalent. 
  • Outstanding interpersonal communication skills with varied audiences.
  • Two years of experience operating a cash register.
  • Goal-oriented, success driven, professional, outgoing and self-starting. 
  • Ability to work cooperatively in a retail team environment.  
  • Must be customer service oriented.  
  • General math skills.
  • Ability to operate necessary store/office equipment. 
  • Ability to lift 50 lbs.   

 

Physical demands: 

This is a very active position that involves:

  • Continual walking, talking, listening; 
  • Standing for at least 2-3 consecutive hours;
  • May occasionally involve stooping, kneeling, crouching and climbing ladders;
  • Operate necessary store/office equipment;
  • Lifting 35 lbs. frequently, with or without assistance.

 

EQUAL OPPORTUNITY POLICY

Habitat for Humanity of Omaha (Habitat Omaha) actively recruits, employs, trains, compensates employees regardless of race, color, religion, sexual orientation, gender identity or expression, gender, national origin, age, disability, genetics or veteran status.  In addition to federal law requirements, Habitat Omaha complies with applicable state and local laws governing nondiscrimination in employment in every location.  This policy applies to all terms and conditions of employment, including workplace harassment.  

 At Habitat Omaha, we have a clear vision to be the place where a diverse mix of talented people want to come, to stay, and to do their best work.  Our vision is to see a world where everyone has a safe, affordable place to live, and we know our company runs on the hard work and dedication of our passionate and creative employees.  Our dedication to promoting diversity, multiculturalism and inclusion is clearly reflected in the work that we do externally in the community, as well as internally with our employment practices.

 

 

Instant Answers
providedProvided by company
Full-time Employee
Date Posted March 14, 2023
Start Date March 14, 2023
Located In Omaha, NE
Job Type Full-time Employee
Shift Custom
Hours 40 hours per week
SOC Category 11-2022.00 Sales Managers
Zipcode 68110
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