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Customer Service Representative

First State Bank Omaha, NE
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Job Description

This high energy and friendly person will be responsible for serving our customers in a professional, efficient, and accurate manner. This person is responsible for identifying customer needs, assisting with new customer relationships, and providing extraordinary customer service!

Customer Service Representative Job Duties:

  • Assist customers with withdrawals, deposits, loan payments, money orders, new accounts.
  • Provide customers with accurate information regarding their account.
  • Maintain and balance cash drawer while serving clients with fast and courteous service.
  • Assist in answering the telephone and helping other departments in the bank when necessary.
  • Perform daily back counter proof operations, accounts payable, and check printing.
  • Responsible for understanding and complying with regulatory issues.
  • Promote and represent the bank and make referrals to other bank departments.

Qualifications:

  • High energy.
  • Strong verbal communication skills.
  • Ability to maintain a high degree of confidentiality.
  • Cash handling experience.

Company Overview:

First State Bank is a community bank serving the greater Omaha area, Ralston and several communities throughout Nebraska. We pride ourselves on living out our bank mission:
We will enthusiastically assist our customers in meeting their financial goals, and will be a trusted resource in times of need. We will enrich the lives of our employees, and will compassionately serve in our communities. Through our service, we will help fulfill dreams!

  • Competitive pay.
  • EEO/AAP employer.

Job Details

Date Posted February 13, 2018
Date Closes March 15, 2018
Address 5370 South 72nd Street
Located In Omaha, NE
Department Customer Service
Function Customer Service Representative
Job Type Full-time Employee
Compensation Hourly Wage
Hours 35-40 hours per week
Start Date Immediately
Positions Available 1
SOC Category 43-4051.00 Customer Service Representatives
Zipcode 68127
Name Leti Wees
Address 5370 South 72nd Street
City, State and Zip Omaha, NE 68127
Phone 402-537-5968

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Vision
  • Paid Holidays
  • Wellness Program

This job requires the following skills

  • Clerical
  • Customer Service
  • Bank Deposit Products
  • Bank Teller
  • Cash Management
  • Cashier
  • Retail Banking
  • Finance / Insurance / Banking - Other Software
  • Ability to Work Under Pressure
  • Computer Usage
  • Excellent Communications
  • Excellent Logic and Reasoning
  • Excellent Team Member
  • Office Machine Operations
  • Positive Attitude
  • Problem Resolution
  • Strong Flexibility / Adaptability
  • Strong Time Management
  • Strong Work Ethic
  • Word Processing

Course(s) relevant to the skills listed for this position

At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • And More ...
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