Revenue Cycle Consultant

Who We Are:

Signature Performance is working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and making the lives of the people we work with better. We do that by leading with our values of Passion, Courage, Integrity, and Respect in all interactions.

What We Offer:

Signature believes in fully developing each one of our Associates. We deliver a performance-driven atmosphere with competitive pay, world-class training and development classes, resources, and events, an award-winning culture to thrive in, and so much more.

• Tuition Assistance Program
• 401(k) program with employer contributions
• Comprehensive health insurance
• Competitive Paid Time Off for Sick and Vacation Time
• No-cost annual flu shots
• A hybrid work-from-home and/or on-campus work plan

Job Description:

The Consultant for Signature Performance’s Consulting Practice will be responsible for helping align clients’ vision and mission, while attaining and exceeding desired outcomes. Consultants will support key client initiatives for software implementations, advisory consulting services, and other strategic engagements. They will drive Revenue Cycle process excellence and leverage solution knowledge as subject matter experts, while executing strategic engagements and providing implementation guidance.  Signature Performance consultants will use data and real-world experience to drive positive business outcomes that exceed the expectations of our clients.

As part of our Consulting team, you will be surrounded by passionate teammates who aren’t afraid to roll up their sleeves to do meaningful work. This position will allow you the opportunity to work hands-on with our clients to develop a mutually beneficial partnership that enables our clients to lean into the work Signature Performance offers to improve the health of their business and better the lives of the people they work with. Our Consulting Team helps drive Signature’s success in our Federal and Private sectors, and your contribution will impact the healthcare industry, create opportunities within Signature, and improve the quality of business with our existing and future partners.

Basic Qualifications:

• Bachelor’s Degree or equivalent experience required
• Professional certifications (CRCR, CHFP, RHIA, NAHAM, etc.) preferred
• Cerner Consulting, configuration, or support experience preferred
• 3+ years in consulting, operational leadership or other similar relevant work experience preferred
• Understanding of and experience in healthcare administration and business operations.
• Excellent communication (written and verbal), presentation, and organizational skills.
• Strong analytical and problem-solving skills.
• Ability to work autonomously in a fast-paced environment among driven professionals.
• Must be a highly motivated individual able to grasp complex technologies, tools and concepts and learn quickly.

Success Indicators:

A Signature Performance Consultant is succeeding when clients begin to rely on their knowledge, strategic guidance, and influence to define and execute important initiatives for their business. This will come as the Consultant demonstrates exceptional knowledge of revenue cycle process, build trust with key clients, drive positive business outcomes and showcase an ‘all in’ mentality by rolling up their sleeves to help clients solve challenges and achieve success. 

Expectations:

• Provide subject matter expertise to clients in the form of implementation or advisory consulting services
• Perform end-to-end consulting services with clients in the form of workflow analysis, implementation services, and key performance indicator analysis and recommendations
• Know, understand, and provide recommendations to reduce administrative burden on healthcare based on industry best practices and research as defined by recognized professional organizations (i.e., HFMA, ACHE, HBMA, etc.)
• Demonstrate value by establishing strong client relationships and exceeding contractually identified outcomes, striving for 100% client referencability.
• Ensure that all projects are on time, on schedule, on budget while surpassing client expectations
• Compile reports using available data to present strategic and tactical plans that improve client outcomes
• Independently drive project success by utilizing creative thinking and strong leadership skills
• Communicate with clients at both the leadership and end-user level related to analysis, recommendations, and outcome attainment

• Become proficient on all product and service offerings.
• Up to 75% travel.
• Achieve billability targets as assigned.
• Other duties may be assigned.

Additional Information:

Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

This position will require you to have the ability to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines.

You will be responsible for conducting business and personal affairs in a manner that is always a credit to the company. Must maintain a good credit rating while employed with the company.

Remote Eligibility:  This position is full-time remote eligible.  Eligibility is determined by Management or Human Resources.