Who We Are:
Signature Performance is working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and making the lives of the people we work with better. We do that by leading with our values of Passion, Courage, Integrity, and Respect in all interactions.
What We Offer:
Signature believes in fully developing each one of our Associates. We deliver a performance-driven atmosphere with competitive pay, world-class training and development classes, resources, and events, an award-winning culture to thrive in, and so much more.
The Associate will answer calls from health care providers and the VA in their efforts to deliver medical, dental, and pharmacy services for eligible veterans unable to receive care at local VA medical centers. Typically providing the assistance needed to resolve questions and issues regarding health care claims and payments. Delivery of consistent and exceptional customer service is crucial for success in this position. The Associate is responsible for researching complex issues across multiple databases and working with support resources to resolve issues and/or partner with others to resolve escalated issues. This position requires fluency in computer navigation and toggling while confidently and compassionately engaging in dialogue, voice and message, with the caller.
Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
This position will require you to have the ability to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines.
You will be responsible for conducting business and personal affairs in a manner that is always a credit to the company. Must maintain a good credit rating while employed with the company.
Remote eligibility is determined by Management and/or Human Resources
|Date Posted||August 2, 2022|
|Date Closes||September 1, 2022|
|Located In||Bennington, NE|
|Job Type||Full-time Employee|
|SOC Category||43-4051.00 Customer Service Representatives|
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