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Resume and Reference Specialist

Medical Solutions Omaha, NE

Job Description

Passion, success, and culture — that’s the Medical Solutions way.

While we’re always up to something fun, and truly enjoy challenging the definition of a “normal” workday, a typical day here includes hot coffee, free snacks, laughter, pinball, excellent attitudes and work ethics, and sometimes bunny suits (we’ll explain later).  

At Medical Solutions, the third-largest Travel Nursing company in the nation, our internal team helps traveling healthcare professionals find jobs, adventure, empowerment, professional development, and happiness. “Service that inspires” is our mantra, and it’s the heart and soul of everything we do, from how we treat customers to how we treat each other.

Our commitment to culture and success results in satisfied employees and prestigious accolades. We’ve repeatedly been named one of Omaha’s “Best Places to Work,” made the Inc. 500 and 5000 lists numerous times, won the Better Business Bureau Integrity Award, and received repeated recognition from Staffing Industry Analysts. But we don’t stop there — our team continually strives for positive growth.

Want to grow with us?

We are seeking a bright, creative, goal-oriented, high energy, hardworking individual to fill our Resume and Reference Specialist position. The ideal candidate will be a highly motivated individual who is well versed in medical terminology.  This position is considered "non-exempt" (hourly).  There is additional pay when overtime hours are worked.

Our company sets the stage for an amazing workplace culture, but it’s the people here who bring it to life. That’s why we need superstars who work hard and play even harder. We look for motivated, purpose-driven, fun folks who strive to be the best and stop at nothing short of excellence.

Does this sound like you? Are you already composing your cover letter? Very proactive — we like your style. Apply now and we’ll take it to the next level together!

Essential Function:

  • Supports the sales team by formatting resumes, calling references for traveling healthcare providers and managing our performance evaluation queue by sending evaluations, QA'ing evaluations and saving in traveler files.


  • Works with Client Managers to obtain hospital contact information
  • Sends performance evaluations to hospital contacts and follows up on outstanding evaluations
  • QA incoming performance evaluations and saves in traveler files
  • Notifies Clinical Team of negative evaluations
  • Following a template, creates resumes from applications and resumes and inputs information into a detailed and attractive format to market to clients
  • Makes phone calls to former employers to obtain references for our travelers
  • Assists our company RN with data entry and reporting of materials to the Joint Commission
  • All other duties as assigned

Job Qualifications:

  • High school degree or GED required
  • Bachelor's degree preferred but not required
  • Excellent communication, phone etiquette and grammatical skills required
  • Knowledge of medical terminology preferred
  • MS Office experience, including strong skills in Microsoft Outlook, Word and Excel (charting and graphing), as well as strong internet research
  • Ability to type 50-60 wpm with accuracy
  • Close attention to detail
  • Superior organizational skills
  • Upbeat and personable on phone
  • Must have a positive attitude and friendly demeanor
  • Strong team player and ability to work with others within and outside of team
  • Ability to multi-task and meet deadlines
  • Self-starter and ability to maintain focus
  • Ability to work a flexible schedule and overtime when needed

Some of the AWESOME benefits enjoyed by the Medical Solutions team:

  • Day 1 Health, Dental and Vision benefits, as well as company paid Life Insurance.
  • Short and Long Term Disability and Supplemental Life Insurance for yourself, spouse &/or child(ren).
  • Paid Time Off & Paid holidays - including your birthday!
  • In-house Concierge to run personal errands for you.
  • Casual dress policy. We’re talking flip-flops and t-shirts – you’ll love it!
  • Game room/recreational area
  • Free snacks and coffee
  • On-site massage and car detailing, life coaching, meditation classes, and more!
  • We also like to enjoy ourselves through various company events and outings. One day we might surprise you with Dilly Bars and the next we’re off to a baseball game, movie or picnic in the park!

We work hard and we play even harder. Think you can handle it?

Job Details

Date Posted August 7, 2017
Date Closes September 6, 2017
Located In Omaha, NE
Department Quality
Job Type Full-time Employee
Compensation Hourly Wage, $12.50 - $13.94, Based on Experience
Experience Level Entry Level (0-2 yrs. experience)
Mon: 8 am to 5 pm
Tue: 8 am to 5 pm
Wed: 8 am to 5 pm
Thu: 8 am to 5 pm
Fri: 8 am to 5 pm
Hours 40 hours per week
Start Date Immediately
Positions Available 1
SOC Category 43-9199.00 Office and Administrative Support Workers, All Other
Zipcode 68114
Name Susie Hagen

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Accidental Death and Dismemberment
  • Business Travel Accident Insurance
  • Dental
  • Dependent Life Insurance
  • Domestic Partner Benefits (Same-Sex)
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Long-Term Disability
  • Maternity / Paternity / Family Leave
  • Medical
  • Prescription Drug Plan
  • Short-Term Disability
  • Supplemental Insurance
  • Vision
  • Voluntary Life Insurance
  • Bereavement Pay
  • Cafeteria / Food
  • Car Wash
  • Casual Dress
  • Concierge Services
  • Employee Referral Program
  • Free Parking
  • Holiday Party
  • Massage Therapy
  • Paid Holidays
  • Paid Vacations
  • Sick Leave
  • Sports Teams / Leagues
  • Unpaid Leaves of Absence
  • Achievement Awards
  • Bonus Plan
  • Corporate Perks
  • Merit Increases

This job requires the following skills

  • Microsoft - Excel
  • Microsoft - Outlook
  • Microsoft - Word
  • Excellent Communications
  • Positive Attitude
  • Typing
At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Accidental Death and Dismemberment
  • Business Travel Accident Insurance
  • Dental
  • Dependent Life Insurance
  • And More ...