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IT Business Analyst - Quality Assurance

Nelnet Omaha, NE

Job Description


Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Develops or modifies moderately complex information systems.


  1. Reviews, analyzes, and evaluates business systems and user needs.
  2. Conducts needs analysis, documents requirements, and revises existing system logic as necessary.
  3. Drives testing.
  4. Creates and updates system documentation.
  5. Researches and documents requirements, evaluates scenarios, and executes changes needed to respond to requirements.
  6. Identifies test scenarios, develops test scripts, and creates expected results for use in test cycles.
  7. Summarizes and communicates testing outcomes in meaningful ways.
  8. Acts as liaison among clients, operations, and technical staff.
  9. Collaborates with clients and other technical teams as needed.
  10. Responsible for performing any aspect of Quality Assurance including Software Quality Assurance, QA program Implementation, Testing, Verification, and Validation.
  11. Develop and maintain test plans, manual and automated test scripts (as required) for functional, interface and user acceptance testing.
  12. Assist with testing and support activities related to the implementation.
  13. Write appropriate test scenarios and scripts, and analyze test results.
  14. Execute regression tests, functional tests, and data tests.
  15. Report, track, and determine priority of reported bugs.
  16. Facilitate and lead User Acceptance Testing (UAT).



Bachelor's Degree in Computer Science and/or commensurate experience.



3 to 5 years of experience as a Business Analyst or Systems Analyst or detailed working knowledge of several system functions.  Good working knowledge of word processing and spreadsheet tools, SQL, HTML, Adobe Acrobat, and the internet.



  1. Strong verbal and written communication skills with the ability to communicate at all levels of the organization.
  2. Strong consensus building, multi-tasking, interpersonal, and analytical skills.
  3. Ability to work with both technical staff and clients.
  4. Self-directed and highly motivated.
  5. Ability to obtain a security clearance.
  6. Knowledge in the area of NIST compliance strongly desired.
  7. Ability to quickly learn new technologies and business functions.
  8. Ability to perform effectively in a team-oriented environment. Experience with Agile strongly desired.

EEO Statement

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Nelnet Talent Acquisition & Recruiting.

Nelnet is a Drug Free and Tobacco Free Workplace.

Job Details

Date Posted May 9, 2019
Date Closes June 8, 2019
Requisition 2019-8103
Located In Omaha, NE
SOC Category 00-0000.00

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