Nelnet is hiring full-time Customer Service Advisors!
When borrowers of Federal student loans have questions or concerns, they call in to our Customer Service Advisors for support. An Advisor's job is to assist people in finding a solution in an efficient, accurate and courteous manner. Some of the Customer Service Advisors job duties include billing assistance, payment plan inquiries and requests, and account maintenance.
At Nelnet, you will love where you work! You will experience:
Training class to start March 18th! Training hours, as well as the normal schedule, will be Monday-Friday from 9:00am-6:00pm.
After successful completion of 90 days of employment receive a $500.00 bonus.
Join our team by applying today at https://nelnetcareers.com!!
This position requires work in support of the Company's contract with the United States Department of Education (ED). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. In light of this direction from ED, Nelnet will be unable to hire applicants without United States citizenship for such positions.
1 to 3 years customer service experience and/or general office experience preferred.
|Date Posted||April 16, 2019|
|Date Closes||May 16, 2019|
|Located In||Madison, WI|