A Service Desk Analyst at Nelnet interacts with internal and external customers on a daily basis to assist with IT requests and resolve issues. We take Nelnet's #1 core value seriously by striving to provide superior experiences for our customers over the phone, by email, and through online chat.
A SERVICE DESK ANALYST WILL¦
A typical day will involve taking calls and emails from customers and striving to resolve the issue or process their request. We value a collaborative environment where every member of the team pitches in to help each other out.
YOU SHOULD HAVE¦
In short, we're looking for people who love to learn new things, have a massive amount of curiosity, and are motivated to make a difference. Things don't stay the same around here for very long, so we are always learning and growing. We are committed to continuously improving and take pride in solving problems for our customers.
IT WOULD BE NICE IF YOU ALSO HAD¦
|Date Posted||April 15, 2019|
|Date Closes||May 15, 2019|
|Located In||Lincoln, NE|