Preferred bilingual skills in English and Spanish
Why Great Lakes, a Nelnet Company?
Students and their families borrow money for college because it is an important investment in their future. Our goal is to help students borrow responsibly, complete their education, and find repayment solutions that work for them. As a Call Center Representative, you will assist borrowers so they can manage and successfully repay their student loans. You will help with student loan questions, repayment, consolidation, payment relief, and more.
Highly competitive wage. Bilingual (Spanish) individuals can earn an additional $1.00/hour differential.
What are we looking for?
The perfect candidate can talk to anyone over the phone. Our Call Center Representatives are patient and caring and must be able to negotiate and problem solve on a daily basis. Representatives must be able to easily and frequently change from one activity to another while operating a computer keyboard.
When does training start?
What is the schedule?
After training is complete, the regular full-time schedule begins with a shift of 9:30 a.m. 6:00 p.m. Monday - Friday.
Great Lakes is a company that embraces growth, inside and out. Our employees are given experiences, tools, and support to develop personally while also growing their careers.
Just as we help student loan customers find solutions that work for their lives, we also equip our associates with tools, benefits, and information to enjoy quality of life through health, work-life balance, financial stability, and career growth.
How should you apply for this great job?
If you like to make a difference and want to have a lot of fun along the way, we encourage you to explore opportunities with Great Lakes at careers-greatlakes.icims.com and click on Search.
Associate's degree preferred.
1 to 3 years customer service experience and/or general office experience preferred.
|Date Posted||March 24, 2019|
|Date Closes||April 23, 2019|
|Located In||Eagan, MN|