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Business Continuity Risk Manager

Nelnet Highlands Ranch, CO

Job Description

  • Business Continuity Risk Manager

    Job Locations US-CO-Highlands Ranch | US-NE-Lincoln | US-WI-Madison
    Posted Date 1 month ago(4/18/2018 10:56 AM)
    Job ID
    # of Openings


The Business Continuity (BC) Risk Manager is responsible for the strategic BC program development, review and challenge over the tactical implementation by business line management of all core activities of Nelnet's  Business Continuity Management (BCM) framework. BCM helps Nelnet manage business operations under adverse conditions by the introduction of appropriate resilience strategies including: Emergency Response, Business Recovery Planning, IT Contingency Planning, Disaster Recovery, Security Incident Response, Customer Incident Response, Construction Incident Response and Incident Escalation and Communication.  The Second Line of Defense (SLoD) BC Risk Manager supports and manages strategic execution of the corporate BC framework and its related components for multiple-critical business areas. 


This role can be located in either Lincoln, Aurora, Highlands Ranch or Madison. 


  • Drives the socialization, adoption, implementation, and ongoing maintenance of the corporate BCM framework, policies, standards, and methods across all business lines; ensures all BCM roles, timelines and responsibilities are clear.
  • Provides  support to the First Line of Defense (FLoD) with implementation and compliance with the full Business Continuity Planning life-cycle and enterprise solution focused on:
    • Emergency Response
    • Business Recovery
    • IT Contingency
    • Disaster Recovery
    • Security Incident Response
    • Customer Incident Response
    • Construction Incident Response
    • Incident Escalation and Communication
  • Performs review, challenges and holds accountable FLoD Information Technology (IT) and business operations for all core activities of the Business Continuity Planning framework inclusive of gap risk measurement, mitigation strategies, and material risk identification;
  • Assesses BC/DR risks and policy/standard/procedure compliance relating to FLoD control design and testing processes, testing results and sample based testing (including 3rd party serviced);
  • Ensures FLoD program compliance and maturity through KPI/KRI monitoring;
  • Reports on the overall status of the BCM program as well as BC issues and potential risks to executive management, up to and including the Board of Directors.
  • Assists/consult on the development of Business Continuity and Disaster Recovery plans, procedures, testing, training and exercises, and report status to executive leadership and the appropriate board committee;
  • Assists/consults with FLoD on the organization and execution of annual disaster recovery testing and annual table top exercises.
  • Analyzes requirements necessary to meet changing corporate needs, promotes understanding, and persuades others when appropriate;
  • Compiles, companywide business impact analysis and risk assessment data that includes IT systems, building facilities, personnel and supply chain (when appropriate);
  • Maintains and challenges FloD to ensure adequate resiliency, recovery capabilities and documentation of Disaster Recovery and IT Contingency Planning documentation for audit purposes.
  • Provides support of Internal Audits and Regulatory Exams;
  • Understand and apply internal policies/procedures, laws and regulations (internal and external including delivery of RFPs, RFIs, and managing to regulatory requirements including but not limited to FFIEC, OCC, and NIST.



Bachelors degree in Information Science or related field and/or equivalent combination of education and experience.  Training preferred, but not required: Certifications CISA, CISSP, CISM. Bachelor's Degree in Information Technology or related field required.  Certification in Risk Management, CISA, CISSP, CISM, GSEC, BCP or other business continuity or disaster recovery certifications preferred.



  • Four to six years risk management, business continuity, or closely related field. Experience with business continuity best practices, plans, and disaster recovery tests;
  • Technical experience and experience working with IT teams of developers, analysts, architects and engineers, and operational areas;
  • Minimum of 4 years practical Business Continuity, Disaster Recovery, Crisis Management experience as applied in a business and technical environment in the banking or financial industry preferred.


  • Demonstrated strong skills in applying Business Continuity and Disaster Recovery planning principles to various levels (staff, management and executive) of the company
  • High degree of literacy in information system processes, PC's, end-user computing controls, website controls, systems development, infrastructure management, and information security software.
  • Demonstrated human relation skills to effectively interact with peers, subordinates, internal and external customers and vendors
  • Excellent interpersonal, organization, analytical, problem solving, communication, and prioritization skills
  • Demonstrated ability to influence and motivate individuals and teams
  • Advanced presentation skills and oral and written communication skills
  • Excellent project management skills, which include task identification, project planning, and ability to understand scope of recovery efforts, ability to coordinate critical activities during continuity exercises and events, and proficiency with tools required to pull project together
  • Advanced analytical skills
  • Self-starter with the ability to work independently
  • Fully proficient with Microsoft Office applications, including (but not limited to) Word, Excel, Access, Visio, SharePoint and PowerPoint
  • Provide technical guidance and help lead the coordination of all corporate activities related to crisis and emergency management
  • Willingness to travel
  • Crisis situations may require longer than normal work days and weeks 

EEO Statement

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Nelnet Talent Acquisition & Recruiting.
Nelnet is a Drug Free and Tobacco Free Workplace.


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Job Details

Date Posted January 22, 2019
Date Closes February 21, 2019
Requisition 2018-6245
Located In Highlands ranch, CO
SOC Category 00-0000.00