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ALLO Part Time Hastings Community Outreach Representative

Nelnet Hastings, NE
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Job Description

  • ALLO Part Time Hastings Community Outreach Representative

    Job Locations US-NE-Hastings
    Posted Date 2 weeks ago(5/31/2018 9:09 AM)
    Job ID
    2018-6514
    # of Openings
    2
    Category
    Customer Service/Support

Overview

As a Community Outreach Representative, you will provide a valuable service to future customers and the general public, notifying them of ALLO's fiber optic construction while going door-to-door. 

This position is part-time with the opportunity for advancement. Available shifts are Mon-Fri, 4pm-8pm. The position is hourly plus possible bonuses for sales leads generated. Must have reliable automotive transportation.

 

This position will be located in our Hastings, Nebraska office.

Responsibilities

  1. Present a positive and professional image for ALLO, serving as the initial public face of the company and building relationships that will convert customers.
  2. Notify landowners and residents of upcoming utility locating, digging and underground drilling activities.
  3. Address landowners' basic questions and concerns face-to-face, escalating issues to supervisors accordingly.
  4. Assist landowners in marking sprinkler heads, invisible dog fencing and other property items to be aware of during construction.
  5. Educate landowners and residents on utility easements and city rights-of-way.
  6. Communicate ALLO's hassle-free commitment by informing residents of restoration policies and protocols. 
  7. Identify potential areas of concern that may affect construction plans and report them to quality assurance and control.
  8. Generate leads for outside sales.

Qualifications

EDUCATION:

High school diploma or equivalent. Some college preferred.

 

EXPERIENCE:

1+ Year(s) of previous customer service and/or sales experience. Basic landscaping and irrigation knowledge helpful.

 

COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES:

Maintain a high degree of integrity and honesty in all business dealings. Be professional in dress, manners, and conduct.  Be a self-motivated individual and display initiative.  Be courteous and safety driven.  Maintain a good driving record.  Have some technical experience of areas of construction related to job.  Understand and follow all company policies and procedures.  Anticipate, prevent and solve problems (proactive vs. reactive) within his/her authority.  Make quick, accurate decisions when necessary and take responsibility for his/her actions.  Be knowledgeable of Ideal Homes' quality standards and industry performance standards.  Additionally:

  1. Must be able to quickly learn fundamental concepts of underground fiber optic construction as well as company policies and city regulations.
  2. Exceptional communication, public speaking and de-escalation skills.
  3. Ability to meet deadlines and keep construction on schedule.
  4. Willingness and ability to walk and stand for extended periods of time, often in varying weather conditions.
  5. Ability to perform tasks at a high level under limited supervision.
  6. Skill at reading and updating maps.

EEO Statement

ALLO, A Nelnet Company is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at ALLO, A Nelnet Company may request such accommodations by contacting ALLO, A Nelnet Company Talent Acquisition & Recruiting.

ALLO, A Nelnet Company is a Drug Free and Tobacco Free Workplace.

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Job Details

Date Posted December 3, 2018
Date Closes January 2, 2019
Requisition 2018-6514
Located In Hastings, NE
SOC Category 00-0000.00
Location