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Account Manager

Nelnet Lincoln, NE

Job Description

  • Account Manager

    Job Locations US-NE-Lincoln
    Posted Date 1 month ago(4/13/2018 3:56 PM)
    Job ID
    # of Openings



The Account Manager is responsible for being the client's primary Nelnet contact and main relationship manager for assigned major corporate account(s), whose businesses may span multiple states, areas or regions. The Account Manager is responsible for maximizing Nelnet sales with assigned account(s). The Account Manager is a trusted business partner responsible for developing intimate knowledge of the Clients business model, in addition to serving as the account expert, helping to coordinate all Nelnet activities with the assigned account(s). This position will require overnight travel that will vary with the specific assignment.



Selling Skills and Client Value Delivery

  1. Responsible for developing and growing business partnerships with all business units of the assigned client(s). This approach will include but not be limited to:
  2. In-depth understanding of the client as demonstrated and communicated through a comprehensive business plan and monthly reports
  3. Conducting "C Suite" interactions that deepen our strategic partnerships
  4. Demonstrating the value of our portfolio through a thorough understanding of our clients management and business processes and the steps necessary to demonstrate value.
  5. Effective use and data entry of all appropriate CRM and analytics functionality.
  6. Develops, coordinates and guides the Account(s) strategy, which is designed to position Nelnet as a "Partner of Choice" and optimize revenue for all key products, within assigned account(s).
  7. Proactively seizes selling opportunities by demonstrating the ability to move seamlessly between technical product expertise and business development discussions; this includes consistently demonstrate Solution Selling skills.
  8. Negotiates and manages contracts with the assigned account(s) to optimize business results
  9. Works with all relevant Nelnet stakeholders/depts.
  10. Provides insight to Nelnet management on account(s) market, business and growth strategies to assist in defining long term relationship strategies and supporting product promotions.


Business Planning, Resource Allocation and Optimization

  1. Leads all aspects of Strategic Accounts business plan execution
  2. Conduct quarterly business reviews and routinely adjust the strategies, tactics, and investments based on changing needs to maximize account performance
  3. Develop and execute a call-plan at the account level that delivers our reach / frequency expectations

Strategic Account Team Leadership/Teamwork, Collaboration and Coordination

  1. Builds strong collaborative relationships with internal Nelnet teams
  2. Routinely reviews common objectives, business plans and after action reviews on a quarterly basis with accounts
  3. Effectively Leads internal prep meetings and external Client Meetings
  4. Work with Nelnet colleagues in a professional manner to include consistent meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct/attire, effective communication/informing, all administrative responsibilities, and overall teamwork



Four year college degree required.



Minimum of three years or equivalent of demonstrated sales and account management success.



  1. Strategic Leadership Skills
  2. Organized Customer Business Acumen
  3. Analytical expertise
  4. Creative solution seeking skills.
  5. Negotiation skills
  6. Facilitation skills
  7. Success in previous roles including creatively finding opportunities or solving problems to drive sales performance.
  8. Exemplifies what it means to be a change agent, continuous learner, and pushing self / others
  9. Ability to work in a cross-functional team-based environment, align with and influence internal and external stakeholders, and build / manage relationships at all levels of an organization.
  10. Ability to lead others without authority.
  11. Adept at working in highly fluid, complex, and ever changing environments.
  12. Uses analytics and insights to enhance decision-making and tactical execution.
  13. Follow-through and attention to detail.
  14. Ability to manage assigned expense budgets
  15. Verbal, written, presentation, interpersonal, and communication skills.
  16. Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information
  17. Computer skills (MS Office, Outlook, Excel, and ability to learn Nelnet systems), proficiency in PowerPoint, Excel, and Word applications
  18. Ability and willingness to travel and work some weekends and evenings

EEO Statement

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Nelnet Talent Acquisition & Recruiting.

Nelnet is a drug free and tobacco free workplace.


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Job Details

Date Posted November 16, 2018
Date Closes December 16, 2018
Requisition 2018-6306
Located In Lincoln, NE
SOC Category 00-0000.00