Security National Bank of Omaha Jobs
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Security National Bank

Loan Services Assistant

Security National Bank of Omaha has posted the following job opening in Omaha, NE: Loan Services Assistant. Apply today at!

Established in 1964, Security National Bank offers comprehensive financial solutions for business and private banking, cash management, wealth management, consumer and mortgage needs. We have 12 convenient branch locations in the Greater Omaha and Council Bluffs area as well as a loan production and trust services office in Des Moines, providing employees with great opportunities for career growth.

JOB SUMMARY: This position is responsible for serving as a Loan Services Assistant, in support of the Loan Services Supervisor, to ensure loan services processes are completed in compliance with Bank policies, procedures and regulations. This includes but is not limited to the following processes: payments, boarding, LAS entries, paid notes, collateral, file maintenance review, reporting functions, bill payment.

ESSENTIAL JOB FUNCTIONS include the following.  

  1. Boarding loans (30%)
  1. Ensure boarding is accurate, timely, and completed in accordance with existing checklists/procedures.
  2. Verify loan codes to maintain data integrity for regulatory reporting
  3. Process loan entries
  4. Ensure loan documents are fully executed, with exceptions approved prior to boarding
  5. Ensure ticklers and UCC information is added according to existing procedures
  6. Ensure escrow fields are added according to existing procedures
  7. Ensure floorplans are processed accurately and timely
  8. Ensure SNB Mortgages are processed accurately and timely
  1. File maintenance review (20%)
  1. Review loan file & other misc. maintenance for accuracy of input
  2. Ensure ticklers UCC info, escrow and codes are added and accurately
  1. Responsible for processing collateral timely and accurately (10%)
  1. Perfect collateral and protect the Bank’s lien position by filing DOT’s, Mortgages and Titles in a timely manner
  2. Process and file incoming collateral, ensuring collateral exceptions are removed from the exception list timely.
  1. Process Loan Payments, Paid Notes, & Bills (10%)
  1. Process Loan payments and payoffs timely and accurately
  2. Process paid notes timely and accurately
  3. Prepare DOR’s, Mortgage releases, UCC terminations timely and accurately
  4. Ensure bill payment processes are kept current and made timely
  1. Process Reports and Reconcilements (10%)
  1. Process daily monitoring reports, exception reports, nonposts
  2. Reconcile DDA accounts weekly and update Quicken weekly
  1. Provide a high level of customer service to internal and external customers (20%)
  1. Respond to loan services inquiries received by phone
  2. Respond to loan services inquiries received by email
  3. Process Verifications for Loan Accounts


FULLY QUALIFIED DEFINITION:  To be fully qualified in this role, the incumbent is expected to possess or to demonstrate the following skills/capabilities:


  1. Interpersonal or soft skills:
  1. Ability to handle heavy workloads, including multiple tasks and interruptions at the same time, and to be able to independently prioritize those tasks to meet deadlines.
  2. Good communication skills, to be able to effectively communicate with internal and external customers.
  3. Ability to complete all loan services tasks with strong attention to detail, to protect the bank against risk.
  4. Ability to embrace new challenges, and maintain and promote a positive attitude, in a fast paced & change oriented environment.
  1. Hard Skills:
  1. Proficient with the LAS, to be able to complete all tasks related loan services processes, including boarding, payment processes, researching and resolving issues, etc.
  2. Solid understanding of all escrow processing tasks.
  3. Solid understanding of loan services processes including:  boarding, collateral processes, paid notes processes, bill payment processes, reconciliation of loan services dda accounts, exception resolution, etc.
  4. Proficient with navigating in Premier and Director, to research and resolve internal and external customer inquiries, process monetary transactions, and ability to calculate finance charges.
  5. Working knowledge of compliance regulations, including but not limited to Truth in Lending Act (Reg Z), RESPA (for escrow processes)
  6. Efficiency in Word and Excel, to be able to work with and create spreadsheets, understand formulas, and prepare reports.
  1. Specific educational skills:
  1. High School Diploma or equivalent required, with 2+ years or more of college work in finance, accounting or business preferred. 
  1. Bank-specific education:
  1. Knowledge of bank policies and procedures.
  1. Any other specific background/experience they would be expected to possess:
  1. Minimum 4 years of experience with loan services processes.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

  1. High School diploma or GED.  Some college with emphasis or finance preferred.
  2. Minimum typing proficiency of 35 wpm.
  3. Be able to demonstrate the ability to effectively communicate verbally..
  4. Be able to demonstrate solid math and organizational skills.
  5. PC and 10-key experience desired.



While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to walk.  The employee is occasionally required to stoop or kneel.  The employee may occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

Affirmative Action:

Security National Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

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Job Details
Located In:  Omaha, NE
Zipcode:  68124
Date Posted: 
Requisition:  1040
Job Type:  Full-time Employee
Experience Level:  Entry Level (0-2 yrs. experience)
Start Date:  Immediately
Occupational Category:  43-4131.00 Loan Interviewers and Clerks
Name:  Nikki Roth
Address:  1120 S 101st St.
City, State and Zip:  Omaha, NE 68124
Phone:  402-221-0126
Work Perks

Health and dental insurance (30 work hours per week required)


401(k) program


Stake in the company’s financial success


Employer provided life insurance (full-time employees)


Paid Time Off (PTO) program to address individual needs (full-time employees)


Paid Holidays (full-time employees)


Unique short-term disability program (full-time employees)


Wellness program

Equal Opportunity Employer
E-Verify Participation Poster [English] [Spanish]
Right to Work Poster [English] [Spanish]