Client Support Representative - Lincoln NE Customer Service #Jobs

Tabs3 (Software Technology, LLC) has been a leader in the legal software industry for over 40 years. We make billing and practice management software to help attorneys run their business, and 9 out of 10 attorneys recommend Tabs3. We offer a healthy work-life balance while maintaining a casual atmosphere. 

What we provide:

• Excellent Hours. Work Monday through Friday, no evenings or weekends!
• Additional Earning Potential. Earn up to an additional $2,000 in your first year!
• Opportunity to Invest in Your Future. We offer a 401K match.
• Casual Environment. Be comfortable in our casual dress environment.
• Paid Time Off. Enjoy paid time off and paid holidays.
• Great Coverage. Take advantage of health, dental, and vision policies.
• Peace of Mind. Employer paid life and short term disability insurances.
• A Great Team. Collaborate with smart, curious, hardworking individuals, and contribute to our 98% client satisfaction rating.
• Career Development. Product and leadership training in addition to career growth opportunities.
• Performance Compensation. Be rewarded for your hard work with performance-based merits.
• Terrific Food. Enjoy regular employee appreciation lunches on us.

As a support specialist, you will:

• Provide Customer Service. Deliver outstanding technical support for our software programs to clients and business partners over the phone.
• Identify Solutions. Troubleshoot technical questions and engage in problem resolution for our software, build your technical knowledge, and maximize client satisfaction. 
• Make Suggestions. Obtain client feedback and provide input to improve client satisfaction.
• Document. Maintain accurate, thorough call records in our tracking system.
• Be Challenged. Engage in ongoing learning and grow through rewarding projects.

A great fit for this position has:

• Post-high school education in computer, business or accounting field preferred.
• Experience with troubleshooting computer software and/or hardware preferred.
• Customer service experience.
• An outgoing, positive, and team-oriented personality.
• Comfortability with technology.
• An eye for detail.  
• Strong written and verbal communication skills.
• Ability to work on-site in Lincoln, NE.

Visit www.Tabs3.com/Jobs for more information and to apply!

Client Support Representative - Customer Service help desk clerical support technical support