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Youth Care Worker

Omaha Home for Boys Omaha, NE
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Job Description

Omaha Home for Boys

 

Job Description:  Youth Care Worker

 

Reports to:          Community Services Manager   

FLSA Status:        Hourly

Grade:                 N-3

 

 

Position Summary

 

The Youth Care Worker is primarily responsible for the care and supervision of youth participating in Day Reporting at the Omaha Home for Boys. Youth Care Workers are responsible for implementing assigned treatment services, maintaining accurate documentation or services and ensuring that the daily routine of the program is upheld. Youth Care Workers will be expected to transport clients and develop collaborative partnerships with the referring agencies.

 

Essential Functions include the following.  Other duties may be assigned.

 

  • Responsible for daily supervision of clients and being aware of the whereabouts at all times.
  • Responsible for assisting in assuring all client needs are directly met along with supervising them in a non-judgmental manner.
  • Implement the daily program schedule, in addition to organizing and carrying out activities with clients throughout the scheduled shifts.
  • Maintain strict confidentiality of all client identities, records and information.
  • All employees of the Omaha Home for Boys are considered Mandatory Reporters of suspected child abuse or neglect as required by law. Must understand and adhere to OHB policy and procedure for documenting and reporting any suspected child abuse or neglect.
  • Maintain professional boundaries with clients and demonstrate/ensure healthy staff to client working relationships are maintained.
  • Maintain courteous and professional relationships with supervisor, clients, client family members and referral agency staff.
  • Responsible for managing crisis situations professionally and following agency policies and procedures related to emergencies
  • Maintain complete and accurate records, incident reports, daily staff logs/vehicle logs. Answering and logging all telephone calls in a professional manner.
  • Attend family team meetings when assigned by direct team members.
  • Work in tandem with other Youth Care Workers.
  • Collaborates on cases with team members.
  • Meet with Community Services Manager for regular supervision.
  • Frequently goes into the homes’ of clients and transports clients while upholding safety standards.

 

Required Experience:

 

  • Must be at least 21 years of age
  • Must possess High School Diploma or GED
  • Minimum of six months of experience in youth programs
  • Ability to effectively interact with sensitivity and responsiveness to cultural differences present in the organization’s service population, both individually and in groups. 
  • Must possess a valid driver’s license with a good driving record and current auto insurance, and the ability to pass an extensive background check.
  • Regular and punctual attendance at the assigned work location is required.

 

 

Knowledge, Skills and Abilities:

 

Knowledge:

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.

Customer and Personal Service — Knowledge of principles and processes for providing client and customer services. This includes customer/client needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Psychology — Basic knowledge of human behavior and performance, learning and motivation; Demonstrates an understanding of individual differences in ability, personality, and interests;

Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective organizational security operations for the protection of people, data, property.

 

Skills:

Active Listening — giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking — talking to others to convey information effectively.

Time Management — managing one's own time and the time of others.

Coordination — adjusting actions in relation to others' actions.

Critical Thinking — using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.

Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

 

Abilities:

Oral Comprehension — the ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression — the ability to communicate information and ideas in speaking so others will understand.

Deductive Reasoning — the ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity — the ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Speech Recognition — the ability to identify and understand the speech of another person.

Written Comprehension — the ability to read and understand information and ideas presented in writing.

Inductive Reasoning — the ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Written Expression — the ability to communicate information and ideas in writing so others will understand.

 

 

Competencies:

 

Accountability- The ability to make commitments to action, and keep those commitments. Seeks responsibilities that add value beyond the normal scope of the job. Takes personal responsibility for mistakes or omissions.

Teamwork- Collaborates positively with other team members, giving and accepting constructive criticism. Proactively shares appropriate information with team members and customers.

Job Knowledge- Has sufficient job knowledge to perform job requirements. Learns new techniques quickly and properly, and applies them to work appropriately.

Communication-Receives direction and feedback well from others. Informs supervisors, managers and co-workers of key issues as appropriate. Contributes to a suitable communication environment by valuing the ideas and contributions of others. Demonstrates respect for all individuals regardless of their background or culture. Is sensitive to confidentiality.

Reliability-Is punctual and adheres to attendance standards consistently. Completes projects assigned on a timely basis. Exhibits strong work ethic, honesty and integrity in all aspects of the position.

 

 

Physical Demands:

  • Frequent computer usage
  • Must be able to effectively operate the telephone system and other office equipment. 
  • Must be able to deal with normal levels of stress
  • The incumbent must be able to finger, grasp, feel, move, sit, see, hear, and speak. 
  • Must be able to lift 25 lbs.
  • Must be able to obtain Cardiopulmonary Resuscitation (CPR) and First Aid Certification.

 

Working Conditions:

  • Frequent deadlines
  • Workload may fluctuate throughout the year
  • Work environment will be busy, fast-paced and consistently have clients present
  • Ability and willingness to go into client homes and the community to provide services 
  • Job requires ability to work in an residential setting and in the community
  • Regular and punctual attendance at the assigned work location is required

 

 

 

The above statements are intended to describe the general nature of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for personnel so classified. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.  This job description is not an employment agreement or contract.  Management has the exclusive right to alter this job description at any time without notice.

 

 

 

_____________________________________                                     _____________________________

Employee Signature                                                                                        Date

Job Details

Date Posted March 14, 2019
Date Closes April 30, 2019
Located In Omaha, NE
Department Clinical
Job Type Full-time Employee
Compensation Hourly Wage, starting at $12.00
Shift Custom
Mon: 8 am to 5 pm
Tue: 8 am to 5 pm
Wed: 8 am to 5 pm
Thu: 8 am to 5 pm
Fri: 8 am to 5 pm
Hours 40 hours per week
SOC Category 11-9151.00 Social and Community Service Managers
Zipcode 68104
Name Michelle Volkman
Address 4343 North 52nd Street
City, State and Zip Omaha
Phone 4024577093
FAX 4024577181

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