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Claims Support/Customer Service

Cornerstone Staffing, Inc. Omaha, NE

Job Description

Seeking an experienced administrative and customer service professional for a new role supporting a claims team.  The Claim Support Technician will provide support for all Claim Operations activities in accordance with Company and Claim Operations standards, processes and workflows.

  • Responding to telephone status inquiries from agents, claimants, insureds and others
  • Preparing form and template correspondence and other documents to insureds, claimants, and others
  • Issuing approved payments
  • Correctly identifying and processing incoming mail and documents including new reported losses, suits and other items requiring special attention
  • Creating records of new reported losses in Claim Information System (CIS) and ImageRight


Must be comfortable being on the phones and assisting customers in difficult situations

Computer savvy with an understand of MS Windows and Office Suite

Detail orientation along with strong typing and data entry skills
Some college education is preferred

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Job Details

Date Posted September 9, 2019
Date Closes October 24, 2019
Located In Omaha, NE
Job Type Full-time Employee
SOC Category 43-9041.00 Insurance Claims and Policy Processing Clerks
Zipcode 68154
Name Corey Christenson
Address 13934 GOLD CIRCLE
City, State and Zip Omaha, NE 68154
Phone (402) 896-9191 x110
FAX (402) 614-1374

This job requires the following skills

  • Administrative Assistant
  • Business - Math
  • Customer Service
  • Filing
  • Microsoft - Word
  • Insurance Claims Processing - Auto
  • Insurance Claims Processing - Business, Workers Comp
  • Insurance Claims Processing - Group
  • Insurance Claims Processing - Motorcycle, Boat, Rec. Vehicle
  • Insurance Claims Processing - Other Lines
  • Word Processing
  • Medical Claims Processing