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Inbound Customer Service Rep-90 Day Temp Role, Possible Temp to Hire!

Cornerstone Staffing, Inc. Omaha, NE
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Job Description

We are seeking outgoing individuals for a temporary customer service role. Position will have a possibility for hire after a 90-120 day temporary period. Will be servicing customers over the phones regarding all aspects of their bank accounts and also handle product inquiries.

Hours will be 8:25 AM to 6:00 PM and 1 Saturday a month from 8:55 AM to 100 PM. Must be passionate about providing excellent customer service and be computer savvy. Our client is seeking experienced, phone customer service processionals and will also consider individuals without any phone experience as long as they enjoy working with people and have a Bachelor's degree.

Duties:

  • Provide unparalleled service to both internal and external members
  • Create and/or develop relationships with internal and external members
  • Serve members by identifying needs, recommending products and services, and performing functional duties efficiently and accurately
  • Process transactions and member inquiries over the phone
  • Provide support to the Account Services department.
  • Technical Support of electronic banking channels
  • Provide support to internal and external members with mobile and online banking items including by not limited to initial set-up, troubleshooting and password resets
  • Provide support to internal members with ACH payments, User ID phases and ongoing maintenance

Will need to meet the requirements of our client's background check.

Please send a resume to corey@cornerstonestaffinginc.com for consideration

 

 

Job Details

Date Posted July 12, 2019
Date Closes August 26, 2019
Located In Omaha, NE
Job Type Full-time Employee
SOC Category 43-4051.00 Customer Service Representatives
Zipcode 000000
Name Corey Christenson
Address 13934 GOLD CIRCLE
City, State and Zip Omaha, NE 68154
Phone (402) 896-9191 x110
FAX (402) 614-1374

This job requires the following skills

  • Administrative Assistant
  • Customer Service
  • Data Entry
  • Microsoft - Excel
  • Microsoft - Word
  • Customer Service
  • Retail Banking
  • Technical Support
  • Customer Relations / Sales
  • Customer Service / Troubleshooting
  • Inbound Sales
  • Inside Sales / Customer Support
Location